Improving Processes with Process Management Maturity

Presented by Jim Nelson
June 12 | noon—1 p.m.

Most organizations have processes that are in a “developed” level of maturity and are challenged with getting to the next level. Understanding process management maturity levels can support sustainable improvement through next levels of process maturity. This session will create awareness to the process maturity and process management maturity levels that support accelerated improvement. Without consideration to process management maturity, processes can stall and variate between temporary improvements and process decline. We will cover the levels of both process maturity and process management maturity that are necessary to align for sustained levels of improvement and reaching performance excellence.

Key takeaways:

  • Understanding of the levels and alignment of process maturity and process management maturity.
  • Gaining some management techniques for integrating process management maturity into strategic process improvement.
  • Engaging stakeholders in process improvement for process management maturity.


Jim Nelson, MBA, CMQ/OE, is a business leader with 20 years of experience specializing in strategy, management, engineering, and quality. He has led project teams in a variety of areas including design, manufacturing, Six Sigma, Lean, and Performance Excellence, and holds two US patents.

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