About This Course
The course examines the principles of health care improvement quality and patient safety management from the role of the manager and project leadership in health services management. Overall the course is designed to provide an understanding of the concepts and principles of quality management and tools, patient safety, and related quality and safety management accreditation and regulatory requirements. The course will use an applied, real-world approach to ensure understanding of these important issues in health services management.
Sample textbook: What Is Lean Six Sigma? Michael L. George, David Rowlands, Bill Kastle; McGraw-Hill Education
M.B.A., health care management, University of St. Thomas; P.T., University of Minnesota
Tania Daniels is passionate about engaging all members of the health care team in continual improvement of the health care system. She started as a candy striper in a physical therapy department, then became a physical therapist aide, and finally served as a professional physical therapist. After seeing many aspects of health care in these roles, she was ready to pursue a career in quality improvement. She was hired by the Minnesota Hospital Association (MHA), where she currently serves as vice president for quality and patient safety. The program she leads has been recognized with multiple national awards for quality, leadership, and patient safety.
- HSM 4301 − Health Care Quality and Patient Safety Management