HSM 4041
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Credits3
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Delivery MethodPartially online
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Related Program
About This Course
This course will allow students to learn about healthcare leadership in three ways: exploration of foundational leadership theory with strategies, values, characteristics, and styles (the context); analysis of personal perspectives and beliefs about leadership (interpretation of the context); and examination of evolving healthcare industry trends. The course will assist students in understanding the most serious challenges facing the healthcare market, presenting ways to address these challenges through emerging best practices and tapping existing relevant theories of leadership in healthcare management. Each student will learn about their personal leadership style, with emphasis placed on self-awareness, critical thinking skills, culture development, and management of conflict. Case studies will be used to explore up-to-date examples concerning the external environment leaders face as they attempt to deal with what seems like daily change in their redesigned healthcare organizations.
Instructors
"The majority of HM students are compassionate and empathetic (we know this from the leadership and personality profiling that we conduct in our class) and care deeply about others. I always come away from class with a sense of great optimism for the future based on the smart, engaging, and compassionate students in the HM program who are going to do great things over the course of their careers."
PhD, organization and management, Capella University; MA, management and administration, Metropolitan State University; BS, economics, University of Minnesota
Dr. John Reynolds has over 30 years of healthcare services, benefit consulting, and financial technology experience. He is senior vice president and general manager of a division of Optum Financial Services. Before joining Optum, he held leadership roles at NationsBenefits as its president; cognizant as business lead for digital healthcare pperations; senior vice president, Optum Insight; chief executive officer, CieloStar; president, FIS Global Healthcare, Government and Biller Solutions; senior vice president and general manager of Wells Fargo Health Benefit Services, Master Trust and Custody and Benefit Consulting; vice president and regional manager for BNY/Mellon Healthcare and Consumer Products. He has also been an adjunct professor at St. Catherine’s University, where he has taught healthcare economics and policy within their MBA program. He has been a frequent speaker at national healthcare and financial services conferences and has published numerous articles on consumer-directed healthcare, healthcare payment technology, digital healthcare, treasury management, electronic commerce, customer loyalty, and related topics. Dr. Reynolds coauthored the book Overdose: Your Health, My Money, which explains the Affordable Care Act and its ramifications for the American public.
- HSM 4041 − Leadership in Healthcare Management