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Optimizing Operations Management

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MM 4102

Delivery Method
Fully online
Tuition | Fees

About This Course

In this course, students learn how to put the pieces of the manufacturing puzzle together—that is, they delve into the details of an organization’s operations strategy and develop an understanding of how the system works, from product concept to finished reality. Emphasis is placed on learning valuable techniques for improving organizational performance, which includes computer-enhanced problem solving and decision making, and developing critical thinking skills that allow students to think holistically about how to create order instead of chaos in an operations unit.

Through weekly online group work assignments; opportunities to give dynamic multimedia group presentations; interviewing a real-world operations manager; and mastering the stages of forming, storming, norming, and performing (don’t worry: you’ll learn to love these rhyming words), you will leave MM 4102 feeling prepared to take on whatever challenges come your way in terms of operations management.

Sample course topics: Process strategy and analysis, managerial aspects, constraint management, lean systems, inventory management, computational aspects, and resource planning. 

Sample textbook: Operations Management: Processes and Supply Chains, 11th edition, Lee J. Krajewski, Manoj K. Malhotra, and Larry P. Ritzman. 


Daniel McNamara Photo
Daniel McNamara

Ph.D., University of Wisconsin-Madison; M.S., Industrial Engineering, University of Wisconsin-Madison; B.S., industrial engineering, University of Dayton

Daniel E. McNamara has been a college professor for more than 35 years and has more than 25 years' experience in project management and in operations management. He currently teaches master's level and undergraduate courses at various Twin Cities universities. He also teaches courses in statistics, operations research, and project management. His research interests include the development of a set of new organic principles of management to be used in today's chaotic environment, as well as the relevance of today's business school research for real-world practitioners.

  • ABus 4012 - Strategic Decision Making and Problem Solving

  • MM 4102 – Optimizing Operations Management
Adam Sauter
Adam Sauter

BS, mechanical engineering, Purdue University–Northwest

Mr. Sauter has worked in various manufacturing industries since 2007, including oil and gas, food and consumer packaged goods, micromanufacturing of electronic components, and medical devices. He has had progressively responsible experience in a variety of manufacturing management systems in the United States and abroad, beginning as a co-op engineer for Wm. Wrigley Jr. Company in Chicago. Currently, Mr. Sauter is a senior manufacturing supervisor for Abbott Laboratories in Plymouth, MN. His interests include leadership development, decision theory, and the Conscious Capitalism movement. He anticipates an MBA in 2020 from Saint Cloud State University.

  • MM 4102 – Optimizing Operations Management