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Optimizing Operations Management

Two people with clipboards talking in a warehouse

MM 4102

Delivery Method
Fully online
Tuition | Fees

About This Course

In this course, students learn how to put the pieces of the manufacturing puzzle together—that is, they delve into the details of an organization’s operations strategy and develop an understanding of how the system works, from product concept to finished reality. Emphasis is placed on learning valuable techniques for improving organizational performance, which includes computer-enhanced problem solving and decision making, and developing critical thinking skills that allow students to think holistically about how to create order instead of chaos in an operations unit.

Through weekly online group work assignments; opportunities to give dynamic multimedia group presentations; interviewing a real-world operations manager; and mastering the stages of forming, storming, norming, and performing (don’t worry: you’ll learn to love these rhyming words), you will leave MM 4102 feeling prepared to take on whatever challenges come your way in terms of operations management.

Sample textbook: Operations Management: Processes and Supply Chains, 11th edition, Lee J. Krajewski, Manoj K. Malhotra, and Larry P. Ritzman. 


Adam Sauter
Adam Sauter

BS, mechanical engineering, Purdue University–Northwest

Mr. Sauter has worked in various manufacturing industries since 2007, including oil and gas, food and consumer packaged goods, micromanufacturing of electronic components, and medical devices. He has had progressively responsible experience in a variety of manufacturing management systems in the United States and abroad, beginning as a co-op engineer for Wm. Wrigley Jr. Company in Chicago. Currently, Mr. Sauter is a senior manufacturing supervisor for Abbott Laboratories in Plymouth, MN. His interests include leadership development, decision theory, and the Conscious Capitalism movement. He anticipates an MBA in 2020 from Saint Cloud State University.

  • MM 4102 – Optimizing Operations Management