Health Services Management Internship Program

Sample Intern Job Description

Organization Name:

Job/Internship Title:

Department:

Reports to:

Location: Indicate whether remote work is an option or if job is accessible by public transportation.

Hours: Hours/week, days/week (example: 20 hours per week, Monday–Friday).
Note for internships:

  • Average for academic year internships is 10–15 hours per week.
  • Indicate whether hours are flexible with class schedule or weekend hours are available/expected.

Expected Start Date:

Expected End Date:
Note for internships:

  • Typical internship length is approximately 12 weeks during fall or spring semester or summer (June–August).

Compensation:
Note for internships:

  • List type of compensation and amount, unpaid, hourly, stipend, etc.
  • Compensation Resources: Glassdoor.com, Salary.com, Naceweb.org.

Supervisor/Recruiter: Name and contact information.

About: Include basic information about your organization, services or products. Describe your organization’s commitment to equity and diversity, such as stating your organization’s values, what affinity groups you have, and other related equity and inclusion initiatives.

Primary Duties:
Note for internships:

  • Describe opportunities the intern will have, potential projects, and learning outcomes.
  • Be as specific as possible.
  • Avoid including physical demands if they are not truly required for the position.
  • Avoid acronyms or jargon unique to your organization.
  • Avoid gender-coded words or expressions.

Sample health services management related duties (will vary based on organization and department):

  • Update job descriptions, databases and/or policies
  • Engage in human resources / benefits activities
  • Engage in development and/or rollout of DE&I initiatives
  • Assist administrative and/or clinical support team members in documenting workflows
  • Support projects aimed at improving operational efficiencies of clinical and/or administrative staff
  • Analyze and recommend improvements for operational efficiencies and/or cost savings
  • Assist in the creation of communications, grant applications, and fundraising materials
  • Assist with completing change management workbooks for one to two projects to create a solid change management action plan
  • Project management activities
  • Marketing/public relations
  • Client satisfaction activities/analysis/reporting

Qualifications (you do not need to list all of these):

  • When possible, be flexible with requirements in order to attract a broad range of strong candidates.
  • Consider including must-haves rather than a long list of nice-to-haves.
  • Rather than stating specific years of experience, offer alternative experience or expertise when possible (3+ years of experience in sales vs. experience in sales involving a variety of industries and customers).
  • Minimum year in school or degree requirements.
  • Consider including, “Not all job seekers meet every qualification. Consider applying if several of these match your current abilities as well as future areas for growth”.
  • Include skills, interests and/or academic requirements.
  • Consider the whole package! The best candidates will bring diverse perspectives, experiences and skills, not just a high GPA.

Sample health services management related qualifications:

  • Works well independently as well as part of a team
  • Excellent communication and problem-solving skills
  • Ability to maintain confidentiality and exercise discretion in all aspects of job responsibilities.
  • Patient and family centered focus
  • Strong organizational skills and attention to detail
  • Experience in health care setting a plus
  • Excellent computer proficiency
  • Strong written and verbal communication skills
  • Ability to perform multiple tasks with a high level of accuracy and attention to detail

Benefits:

  • List all available benefits.
  • Include other employee perks such as transportation, food, event tickets, etc.
  • Highlight opportunities for career growth or mentorship.

How To Apply:

  • Website, email, or other relevant contact information.
  • List materials to include: resume, cover letter, references, etc.
  • Indicate who to contact with questions.

Closing Date For Application: