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COVID-19 Updates: CCAPS and the University

An Approach to Measure Instructional Design Capacity

60 minutes
Oral Presentation

Every instructional design team has a massive amount of work to get done developing new courses, revising existing courses, supporting faculty and more. How do you measure your team's capacity as a whole and per person? Since 2016, the University of Northwestern's Online Learning Office has been monitoring and refining our capacity measures, which has helped us with team member allocations and our ability to plan for future programs, courses, and other projects. Join us as we share foundational principles for measuring capacity and some tips for how to adapt them to fit your campus environment.
1. Identify foundational principles for measuring capacity.
2. Evaluate the usefulness of these foundational principles for other campus environments.

Topic Area(s): Career & Workforce Development; Online Administration & Management; Online & Hybrid Learning


Dr. Nathan Lentfer is the Instructional Designer and Technologist Manager at the University of Northwestern - St. Paul. He has been in the field of Instructional Design for 12 years and has served at Northwestern since 2014.