Christian Antoine headshot

Christian Antoine

Christian Antoine is a Certified Scrum Trainer (CST) and Certified Less Practitioner (CLP) with over twenty-five years of experience in a variety of environments and industries, ranging from finance, mobile software, hardware, and medical device. He consults and trains business agility at all levels of the organization. His experience includes Scrum, Kanban, eXtreme Programming, facilitation and organizational change. 

A graduate of St. John’s University (Collegeville, MN), Christian resides in Golden Valley, MN with his wife, Megan, and children, Madeline, Ellen and Eli. 

Christian instructs Advanced-Certified ScrumMaster, Certified ScrumMaster, Certified Scrum Product Owner, Introduction to Agile for the University of Minnesota College of Continuing and Professional Studies.

Jen Battan

Jen Battan

Jen is an internationally recognized conference speaker, educator, and thought leader within the business analysis and creative problem solving communities. The self-described "Out-of-the-Box BA" has an energetic passion for injecting innovation and creative problem solving techniques into how BAs do their day-to-day work. Her passion is in helping teams apply the art and science of business analysis techniques with fresh, modern perspectives. 

Jen served on her local IIBA (International Institute of Business Analysis) chapter board as president and in various roles for more than seven years, and led a content development and writing team for the IIBA’s "Guide to the Business Analysis Body of Knowledge." Jen has been a passionate volunteer with the Minnesota Destination Imagination for more than 18 years. She has served as an appraiser, Regional Challenge Master, and volunteer dissector (Challenge editor), inspiring today's learners to use diverse approaches in applying 21st century skills and creativity.

For more of Jen's take on the importance of business analysis and who would benefit from the certificate, read "Seven Reasons to Get a BA Certificate."

Jen teaches the following courses for the U of M Business Analysis Certificate:

Ben Chan headshot

Ben Chan

Ben Chan is a project management leadership coach helping overwhelmed, stressed out project managers to become confident, strategic project leaders who are better equipped to overcome their challenges and power their career. In coaching his clients to integrate critical-thinking, emotional intelligence, consulting skills, and project delivery frameworks, he helps project managers be more confident, resilient, and ultimately more successful. 

Ben has over 15 years of experience leading a variety of project types such as strategy development, software implementation, and business process improvement in various industries including fintech, banking, energy, government, and software. His drive and unique approach to project delivery has made him a highly sought after coach and project leader. He has presented on project leadership topics at PMI chapters across Northern America such as Coastal Bend, Orange County, Houston, Pittsburgh, Canadian West Coast, and Southern Alberta. 

In addition to his work, Ben also volunteers as a mentor for the Canadian Centre for Advanced Leadership (CCAL), hosts the project leadership-focused podcast "The Organized Chaos Café," and was a former VP of Professional Development for PMI Southern Alberta Chapter (SAC). Ben graduated from the University of Calgary with a Bachelor of Science in Computer Engineering and holds certifications for Project Management Professional (PMP), Professional Engineer (P.Eng), Agile Scrum Master (ASM), and Certified Management Consultant (CMC).

Ben teaches Project Leadership for CCAPS. 

Marilyn Corrigan

Marilyn Corrigan

Marilyn Corrigan, MA, spent 20 years in major corporations such as Sperry and Unisys leading management development, employee development, and public affairs functions. Her most recent position was director of employee development and training for Northern States Power Company.

In late 1992, she started her own consulting practice focusing on leadership, change, communications, conflict resolution, and career development. Marilyn consults throughout the US and has worked in Australia on a multiyear leadership project. She has an MA in education from the University of Denver and a BA in psychology from Whitman College. Prior to working in business, Marilyn served in a nonprofit youth organization and an academic setting.

Marilyn teaches Build Teamwork and Commitment for the University of Minnesota College of Continuing and Professional Studies. She also developed the webinars Leading Through Uncertainty and Working with Challenging People.

Paul Crosby headshot

Paul Crosby

Paul Crosby has over 30 years of experience in manufacturing, insurance, healthcare, education, and government sectors in the roles of CFO, portfolio manager, program manager, project manager, educator, editor, business analyst, and green belt process improvement. He is one of the Founders & CEO at The Uncommon League and the author of the books “Fail Fast Fail Safe - Harnessing Failure to Succeed” and “The Uncommon Book of Analysis Techniques." Paul is a past president and a member of the award winning leadership team for the IIBA MSP Chapter. 

Paul has provided workshops at many events all over North America. He presented at the PMBA conference in Toronto, Vancouver, and Orlando, in addition to workshop events online and in person in Chicago, Washington DC, Las Vegas, Orlando, Boston, Toronto, Vancouver, Winnipeg, New York, Washington DC, and our home base of Minneapolis.

Paul instructs Project Management Foundations and Project Risk Management for CCAPS.

Dick DeBlieck

Richard DeBlieck

Dick DeBlieck is President of Summit Management Consulting Services, LLC. Summit Management offers strategic and project planning, leadership and organizational development, and related consulting services to client organizations, ranging from small and medium size fast-growing organizations to Fortune 500 firms. Dick’s role is to help client organizations manage projects, plans and people. Dick offers a variety of other leadership development programs including collaboration, organizing and planning work, negotiation, conflict management, and team leadership skills. 

Dick has worked with organizations in the manufacturing, high tech, food, health care, utility, retail, hospitality, and financial industries. His extensive client list encompasses every letter of the alphabet from A to Z. His planning services guide executive and project teams through the process of planning as well as creating effective execution through portfolio, program and project management disciplines. 

Dick’s career in the field of project management spans 40+ years. From individual contributor he progressed to project manager with EMS/ McGraw Hill, where he led some of the company’s largest and most successful projects. He eventually managed both the finance and human resource functions for the company—a position from which he oversaw the organization’s portfolio of projects. He holds an M.B.A. degree from the University of Minnesota with specializations in management and finance. 

Dick has been teaching project management and leadership at the University of Minnesota’s College of Continuing and Professional Studies (CCAPS) since 2004. He presented the webinar Think and Act Strategically and instructs these courses:

Rand Eaton headshot

Rand Eaton

Rand Eaton is an Accredited Kanban Trainer, Certified Scrum Professional, and Agile Coach based in the Twin Cities. He loves working with organizations and teams and often prefers the title “Epiphany Engineer.” 

Rand can look back on 25+ years of IT experience for a variety of clients including IBM, Wells Fargo, Ameriprise and many others to provide context and support for his clients. Rand is a husband and proud father, gamer, and reader of just about anything. Read more about how Rand has helped dozens of businesses implement Agile methodologies into their workflow in "Taking Agile to Work."

Rand teaches Agile User Stories, Agile Coaching, The Kanban Method, Implementing Agile, and Introduction to Agile for the University of Minnesota College of Continuing and Professional Studies.

Photo portrait of Patricia Francisco, greenery in background

Patricia Francisco

Patricia Francisco, BA, has taught writing and has written professionally for more than 25 years. She has authored three books—Cold Feet, Village Without Mirrors, and Telling—and has been awarded two Bush Foundation fellowships and grants from the Minnesota State Arts Board in both fiction and the essay. Patricia brings her personal knowledge of the writing process to her professional work with clients to a variety of learning situations.

Patricia teaches Foundations in Business Writing, Business Grammar Update, and Writing Business Reports and Proposals for the University of Minnesota College of Continuing and Professional Studies.

Nan Gesche profile

Nan Gesche

Nan Gesche, MA, has over 20 years' experience rooting out where things go wrong and helping them go right. As an educator, speaker, and coach whose passion is to “help people play well together,” she guides organizations and individuals through transition without losing sight of their strategic goals.

Nan works with diverse organizations and individuals on projects such as change and conflict management and resiliency building. Her corporate titles have included Change Enablement Manager, Director of Training and Development, Organizational Effectiveness Facilitator, and National Bank Examiner. She has also published a workbook titled Implementing Strategic Learning. 

Nan received her master's in organizational communications and a professional certificate in training and development from the University of Minnesota. She currently teaches for the U of M’s Communication Studies department, St. Thomas’s Center of Excellence, and the Graduate School of Banking in Madison.

For the U of M's College of Continuing and Professional Studies Nan instructs:

Nan has also presented these webinars for the College:

Meghan Glass portrait

Meghan Glass

Meghan Glass is a product manager for Best Buy, where she excels at taking difficult problems and making them achievable by building strong relationships with internal and external partners to foster innovation and realize a shared vision.

Meghan is an analytical history enthusiast who loves to travel. She was born and raised in Eagan, Minnesota and took a six-year detour to Durham University in the United Kingdom for her graduate work where she brought home a British husband. She relishes discovering new ideas, new places, and new possibilities. When she's not working  or teaching, she enjoys spending time quilting, doing home improvement projects, and welcoming foster dogs to spend time with her Cavalier King Charles, Winston, while waiting for their forever homes.

Meghan teaches Project Initiation, Project Management Foundations, and Project Leadership for CCAPS.

Photo portrait of Karin Goettsch, facing camera, smiling

Karin Goettsch

Drawing on years of diverse industry management experience, Karin partners with her clients to design and deliver strategic organizational development solutions. She consults and coaches on critical needs including leadership, team building, and emotional and cultural intelligence, specializing in effective communication on global virtual teams. As a researcher and speaker, she is frequently invited to present her work at national and international conferences. Karin also serves as university faculty of practice and on the Board of Literacy Minnesota.

Karin teaches Emotional IntelligenceCommunicating Across Cultures, and Strategic Talent Management for the College of Continuing and Professional Studies. She also developed and presented these webinars:

K. David Hirschey

K. David Hirschey

K. David Hirschey possesses a diverse blend of technical, organizational design, operations, and analytical expertise. He has more than 40 years of increasing responsibility and leadership with leading manufacturing and consumer foods organizations.

In the past 25 years, Hirschey has consulted with more than 450 organizations, including Accenture Consulting, Andersen Windows, Best Buy, Carlson Companies, Children's Home Society, Farmers Home Group, Hutchinson Technology, Jostens, Lutheran Social Service, Medtronic, Minnesota Mining & Manufacturing (3M), Minnesota Department of Transportation (MnDOT), National Multiple Sclerosis Society, Target Corporation, Tennant Company, and the United States Postal Service (USPS), as well as several law firms, professional associations, municipalities, colleges, and universities.

Hirschey presented the webinar Designing a Successful Return-to-Work Plan and teaches the following courses for the U of M College of Continuing and Professional Studies:

Jim Hoar

Jim Hoar

Jim is passionate about helping others discover their potential through training and development. As the Principal Consultant at St. Paul Leadership Consultants LLC, Jim serves a variety of nonprofit and for-profit clients. He also worked at Target Corporation for 32 years, serving in a variety of roles in HR, Merchandising, and IT.

Jim’s teaching and research interests include strategy development, influence and influence tactics, and leading transformational change. He is also a public speaking coach and is passionate about developing new trainers.

Jim received his M.A. in business/marketing education from the University of Minnesota and his BS in retailing from the University of Wisconsin–Stout.

Jim teaches Facilitative Training Techniques, Deliver High Impact Training, and Intentional Influence for the University of Minnesota's professional development programs.

He produced the articles Six Cardinal Rules for Effective Trainers and Training for Impact: From Good to Great as well as these webinars:

Dave Honkanen headshot

Dave Honkanen

As a practicing consultant, Dave brings current real-world experiences into the classroom. He is an independent consultant specializing in leveraging the Project Management Office (PMO) to execute corporate strategy. His services focus on PMO deployment, operation, and maturity advancement. His engagements have spanned various industries including educational services, health care, business services, manufacturing, and financial services, using a full range of development approaches (e.g., predictive, Agile, hybrid).

Dave has extensive instructor and speaking engagement experience at the academic and corporate levels. Topics have covered the full spectrum of project management practices and trends. His credentials include a bachelor of science in mineral engineering and a master of business administration degree, both from the University of Minnesota. He is a certified Project Management Professional (PMP®) and an Agile Certified Practitioner (PMI-ACP®) through the Project Management Institute. 

Dave instructs Project Management Foundations and Project Risk Management for CCAPS. 

Michelle Hutchison

Michelle Hutchison

Michelle Hutchison is a veteran of film, television, and the stage. Her accomplished career as an actress, writer, and producer has lent unique insight to her position as a trainer, consultant, and coach for corporations. She has designed workshops on presentation skills, authentic communication, executive speaking, team-building, and effective collaboration for groups and individuals. Her ability to discern key issues and find accessible solutions has made her an industry favorite and return guest.

As an educator, Michelle has led corporate workshops for Medtronic, General Mills, Mayo Clinic, Minnesota Medical Association, Inspire Medical Systems, University of Minnesota Medical School, Humera Staffing, Dolphin Group, Minnesota Association of Professional Employees, Augsburg College, and Concordia University. She is a resident Teaching Artist for the Guthrie Theater and Hennepin Theatre Trust.

Michelle continues to thrive as a professional actress and can be seen in iconic films such as Fargo, My Best Friend’s Wedding, Thin Ice, FactotumInto Temptation, and The Public Domain; television shows include ABC’s In an Instant and Netflix’s Lady Dynamite. She has appeared in numerous corporate events as an emcee and performer in international conventions, meetings, roasts, award ceremonies, and parties. Michelle’s work as a writer and producer includes the nationally syndicated Travel Channel show Passport to Design and eight original feature film shorts. Her latest film, Time’s Up for the 48 Hour Film Project, garnered her a nomination for best writing.

Michelle teaches Presenting with Impact for the University of Minnesota College of Continuing and Professional Studies.

Head shot of Patricia Izek

Patricia Izek

Patricia Izek, MEd., is the Director of  Diversity, Equity, Inclusion & Accessibility at the University of Minnesota Libraries. She presents on topics of diversity, equity, inclusion, and accessibility for units across the University, including the Equity and Diversity Certificate workshop: Implicit Bias in the Search Process.

Previously, Patricia was an equity, diversity, & inclusion consultant, talent acquisition consultant as well as a diversity and inclusion recruiter for the Office of Human Resources at the University. She also worked as a paralegal in the Office of the General Counsel at the University and was head of the Spanish Department at a private school in the metro area. Throughout her career she has maintained a focus on furthering the understanding and importance of the issues of diversity, equity, inclusion and accessibility.

Patricia holds a bachelor's in history from Loyola University of Chicago and a Master of Education from the University of Minnesota in Human Resource Development.

Patricia instructs Talent Acquisition: Recruiting a Diverse Workforce and Allyship: Creating an Inclusive Workplace for the University of Minnesota College of Continuing and Professional Studies. She has also presented the following professional development webinars: 

Angela Johnson headshot

Angela Johnson

Angela Johnson is a Certified Scrum Trainer (CST), Certified LeSS Practitioner (CLP), and the author of “The Scrum Master Files: secrets every coach should know.” As a professional people geek, Angela helps others successfully implement Scrum and Agile to achieve their goals and objectives. 

Clients that Angela has transformed include agency/services, software, hardware, marketing, learning and development, and more. The breadth and depth of her experience extends beyond Scrum and includes Kanban, eXtreme Programming, Facilitation and Organizational Change for business agility. 

A graduate of Hamline University (B.A.) and the University of St. Thomas (M.B.C.), Angela resides in Minnesota. She is loving working in the age of virtual and distributed mediums, which allow her to serve in her most important roles: wife and mom.

Angela teaches Advanced-Certified ScrumMaster, Certified ScrumMaster, Certified Scrum Product Owner, Introduction to Agile for CCAPS.

Scott Johnson professional headshot

Scott Johnson

Scott Johnson has over twenty years of experience in professional services including designing, delivering, and managing training and development programs within the professional services industry and higher education settings. He has held a broad range of training roles where he has created and implemented numerous training courses and development initiatives. Scott is a director within National Learning & Professional Development at RSM US LLP, where he leads the industry and international curriculum strategies across the organization’s multiple lines of business. Scott delivers many of the firm’s management courses and is also a certified trainer for Crucial Conversations.

Scott obtained his master of education degree, specializing in adult education and training, from Colorado State University. He teaches Assess Training Needs for the University of Minnesota College of Continuing and Professional Studies.

Amber Johnson leans against white wall with arms crossed, seen from shoulders up

Amber Johnson

Amber Johnson is an award winning narrative and documentary filmmaker who has worked in video production for 15 years. She has experience working in commercials, television, feature films, corporate videos and social media content. 

Amber has been teaching video production since 2021, using her expertise in production and post-production to help students learn the essentials to create successful videos and films. She is an Adobe Certified Expert in Premiere Pro and focuses on keeping track of changing technology and trends in the industry. 

Amber instructs Video Storytelling for CCAPS.

William Kanfield headshot

William Kanfield

William Kanfield has skills, experience, and expertise derived from over 30 years of real-world problem solving to draw from in delivering innovative and effective working solutions involving business process, technology, and information management. He brings a blend of theory and practical application to all aspects of IT and business service delivery.

He has worked—whether as staff, manager, or consultant—in program and project management, business and financial analysis, vendor and contract management, off-shore IT development management, PMO operations, and business intelligence application development with companies such as Phibro Energy/Solomon Brothers, National Advanced Computer Systems, Safeco Insurance Companies, Thrivent Financial, ShopNBC, Wells Fargo, and the University of Minnesota.

Early in his career, Bill led an electronic warfare unit of military intelligence at the East/West German border (1986-1990) and provided financial accounting systems to joint ventures in Russia (1992-1996). He has an MBA from the Middlebury Institute of International Studies at Monterey and has numerous technology industry certifications including Project Management Professional (PMP) and Certified ScrumMaster (CSM).

He is currently the Enterprise IT Program Manager at Mystic Lake. He teaches Project Initiation and Project Execution, Monitoring, and Control for CCAPS.

Stephanie McGovern

Stephanie McGovern

Stephanie is the owner of High Performance Systems, an organization dedicated to maximizing individual, team, and organizational performance. In her work, Stephanie applies skills and strategies that have proven effective at Honeywell, Alliant Techsystems, and Cummins Power Generation.

For over 20 years, Stephanie has demonstrated her abilities in developing leaders, coaching, facilitating small and large group meetings, creating and maintaining high-performing teams, conducting needs assessments, designing curriculum, and delivering training. She also has experience building employee ownership and commitment to organizational goals and managing a department during times of rapid change.

Stephanie holds a master's degree in industrial relations from the University of Minnesota and has coaching certification through the Hudson Institute of Santa Barbara. 

Stephanie teaches these courses for the University of Minnesota College of Continuing and Professional Studies:

Stephanie has also presented the professional development webinars Building Resilient Teams and Navigating Conflict.

Scott Mohr

Scott Mohr

Scott Mohr, LSMBB (Lean and Six Sigma Master Black Belt), has more than 20 years’ experience in leading transformational process improvement organizations in a variety of global, regulated industries. Scott holds a BA in organizational leadership from Bethel University and is a Certified Analytics Professional change manager.

Scott teaches Measuring and Improving Work Processes for the University of Minnesota.

Bob Monson

Bob Monson

Robert J. Monson, PhD, is the technical director at Northrup Grumman and the former vice president of engineering at Park Industries in St. Cloud. He completed his PhD in industrial engineering at the University of Minnesota, specializing in project management, and has been teaching ;engineering and project management at the U of M for over 15 years.

Bob has developed equipment for the agricultural, railroad, touch panel, and defense industries and holds 84 US and multinational patents, with more pending. He is also the recipient of several national design awards and has acted as a principle investigator for DARPA (Defense Advanced Research Projects Agency) programs. He has published many articles on topics related to his engineering design work and authored several best-selling books.

Bob received a bachelor's of mechanical engineering from the University of Minnesota Institute of Technology in 1985, and a master's of manufacturing systems engineering from the University of St. Thomas in 1991.

Bob presented the webinar Negotiate for Agreement and teaches:

Carolien Moors

Carolien Moors

Carolien Moors, M.Psych and M.Ed., applies psychology and business insights to challenges faced by leaders, teams, and individuals in a variety of industries and nonprofits including manufacturing, food, health care, steel, energy, education, and hospitality. She has worked as an organizational consultant, coach, and speaker for companies in the Netherlands, Belgium, Germany, and the United States for more than 30 years.

Carolien has three master's degrees in clinical psychology, industrial psychology, and education. In her instruction, she keeps things simple and applicable and focuses on collaboration, leadership, communication, and change management. 

Courses Carolien teaches:

Webinars Carolien has presented:

Larry Morgan headshot

Larry Morgan

Larry Morgan, MAIR, SPHR, SHRM-SCP, GPHR, has over 40 years of human resources experience with a broad range of industries including professional services, financial services, manufacturing, information technology, retail, engineering, high tech, medical device, health care, and more. He is currently president of Orion HR Group, LLC, and specializes in assisting organizations in aligning HR programs with business strategy.

Larry's background includes corporate HR roles at major organizations such as National Car Rental, Best Buy, Lawson Software, JD Edwards Software, HB Fuller, CUNA Mutual Group, and Grant Thornton Public Accounting. He has designed curriculum and taught nationally and internationally for the Society of Human Resources (SHRM), Metropolitan State University, St. Mary’s University, the Twin Cities SHRM organization, the Minnesota Society of CPAs, and the International Foundation of Employee Benefits. 

Larry has served on the Board of the Twin Cities Compensation Network (TCCN), the Twin Cities Human Resources Association, the Human Resources Executive Forum, and the University of Minnesota Human Resources and Labor Studies Alumni Association. He has been quoted in HR Magazine, World at Work, Upsize Magazine, WCCO TV, Minneapolis Star and Tribune, St. Paul Pioneer Press, Employee Benefits Planner Magazine, Minnesota Society of CPA’s Magazine, Twin Cities Business Journal, Twin Cities Public Television show Almanac, and Business Week magazine. Larry was presented with the Lifetime Recognition Award by the Twin Cities Compensation Network in 2017 for his work in compensation and human resources. In 2022, Larry was presented with the “Friend of the Profession” award by the Minnesota Society of CPA’s for his human resource work with the association. 

Larry holds the designation of SHRM-SCP, SPHR and GPHR, as well as a bachelor's degree from Augsburg College, and a master's degree in industrial relations from the University of Minnesota. 

Larry teaches Introduction to Human Resource Practices, Principles of Employee Compensation, and HR Certification Test Prep for CCAPS.

Jean Morrison headshot

Jean Morrison

Jean Morrison is president of Morrison & Associates, Inc., a human resource management consulting firm. She specializes in performance management, team building, organizational change, people management, conflict resolution, compensation, employer/employee relations, and executive coaching. Jean is also a founding partner of RESOLVE, a consulting firm providing conflict management and professional training and development services.

Jean has held key human resource management positions with Pillsbury, Green Giant, Michigan National Bank, and Norwest Bank. Jean serves on several area boards, donates significant time to assisting minority businesses in the area of human resources, and is a volunteer, mediator and mentor.

Jean instructs Conflict Resolution and presented the webinar Resolving Conflict During Trying Times for the University of Minnesota College of Continuing and Professional Studies.

Head shot of Jim Nelson

Jim Nelson

Jim Nelson, MBA, CMQ/OE, is a business leader with 20 years of experience specializing in strategy, management, engineering, and quality. He has led project teams in a variety of areas including design, manufacturing, Six Sigma, Lean, and Performance Excellence, and holds two US patents.

Jim is a member of ASQ and the Performance Excellence Network, including board membership in both organizations. He is active in the Minnesota state and AHCA Baldrige Quality Award programs, participating and leading teams for state and national organizations.

Jim has a bachelor's degree in engineering from MSU-Mankato, an MBA from Cardinal Stritch University, and is a Certified Quality Manager/Organizational Excellence from ASQ and Certified Lean Six Sigma Black Belt (Caterpillar and GE).

Jim teaches Process Innovation and Implementating Process Change for the University of Minnesota.

James Olney Profile

James Olney

James Olney, Juris Doctor, has broad expertise in almost every human resources function related to having employees—from hiring and performance evaluations to discipline and termination—and was a litigation attorney for almost nine years. He has worked with a wide variety of employers on numerous employment-related matters, including harassment investigations, human resources audits, affirmative action plans, and handbook drafting. In addition to working directly with employers, he regularly writes articles on topical employment issues and presents in-depth seminars and instruction on a variety of important subjects.  

James serves as an advisor and consultant for Associated Financial Group’s Executive Risk Department. He received his law degree from the University of Minnesota, and his Bachelor of Arts Degree from Washington University in St. Louis.

James instructs Legal Issues for Human Resources for the University of Minnesota College of Continuing and Professional Studies.

Mary Ringstad headshot

Mary Ringstad

Mary Ringstad has more than 30 years of experience in writing web and print copy for marketing firms in San Francisco and Minneapolis, as well as 18 years spent teaching copywriting and business writing at Twin Cities universities and literary centers. What does that all add up to? A writer who especially likes to share the challenges of professional writing and to help others meet their writing goals.

With a BFA in advertising from the University of San Francisco, a copywriting certificate from the Academy of Art University, and a master’s in technical communication from Metropolitan State University, she has spent plenty of time on both sides of the instructor/learner equation and strives to keep her courses relevant, rigorous, responsive—and rewarding.

Mary teaches Writing for the Web for the University of Minnesota College of Continuing and Professional Studies. 

Jim Robinson seen from chest up, sitting in a chair on the porch of a red brick building

Jim Robinson

Jim Robinson has had a dual career in psychology and theater, melding improvisation and mental health in many different situations. He taught psychology at Saint Catherine University and the University of St. Thomas for over 20 years, creating and implementing the course “Improvisation and Mental Health” for both schools. He has worked as an improvisation and presentation instructor at the Guthrie Theater, the Brave New Student Union, and with Teach for Myanmar in Yangon.  

Jim is an alumnus of the Brave New Workshop mainstage, the Disney Cruise Line’s Off-Beat Comedy Club, the Minnesota Historical Society’s “History on a Schtick,” and he is a current member of The Theater of Public Policy. Jim is also co-founder and executive producer of Table Salt Productions, an independent theater dedicated to creating and producing original works in the Twin Cities. Along with Dennis Curley, Jim has cowritten numerous productions including Whistling Past the Graveyard and the musicals Love After Hours and Psych 101 and was a Fulbright Specialist, creating improvisation curricula in Pakistan.

Jim instructed the courses Communicating in the Moment and Develop Effective Business Conversation Skills, and he presented the webinar, "Embodied Communication" for CCAPS.

Keith Setterhold headshot

Keith Setterholm

Keith Setterholm, MA, is the principal of Novus Via Consulting and an associate consultant with Process Management International in the United Kingdom. Since 1987, he has been actively consulting and coaching in the business process management field, leading hands-on process improvement, collaborating with clients on business redesign projects, and designing and delivering customized workshops on process management, leadership and facilitation, and strategic change.

Keith holds a master’s degree in training and organizational development from the University of Minnesota, a certificate in whole-scale change from Dannemiller Tyson Associates, and certification as a practitioner for the Myers-Briggs Type Indicator®.

Keith teaches Process Mapping and Analysis for the University of Minnesota College of Continuing and Professional Studies.

Ben Shank sitting in front of a stack of books in a library, smiling, looking to his right

Ben Shank

Ben Shank, president of Writing Consultants, Inc., has taught writing and written professionally since 1975. He has worked as a writer and editor for newspapers, technical journals, and corporations. Ben has trained and coached thousands of professionals, helping to raise their writing impact and efficiency. 

Ben's educational background includes an undergraduate degree in communications, extensive graduate training in industrial relations and ethics, and a master’s degree in psychology.

Ben teaches Technical Writing and Writing Policies and Procedures for CCAPS.

Emily Stover headshot

Emily Stover

Emily Stover is a multidisciplinary designer with over 10 years of experience solving problems using human-centered design. She believes that design has the power to create more equitable and adaptive communities and is passionate about increasing access to human-centered tools and methods for people working hard to make a difference.

As a lecturer at the University of Minnesota College of Design, Emily teaches creative problem-solving and innovation practices, with a focus on community co-design and human-centered system change. In her role as a researcher at the Minnesota Design Center, she has helped communities and organizations across Minnesota become more innovative and empathy-driven. Past partners include Hennepin County, the Minnesota Department for Employment and Economic Development, UMN’s Rural Sustainable Development Program, and the Minnesota Department of Human Services.

Emily has a bachelor of science in architecture from the University of Illinois at Urbana-Champaign, a master’s of landscape architecture, and minor in studio art and metropolitan design from the University of Minnesota. She is a co-founder of the civic design studio Plus/And.

Emily teaches the Human Centered Design Foundations course for the College of Continuing and Professional Studies and presented the webinar, "Introduction to Human-Centered Design." 

Matthew Weum headshot wearing pale pink button-down with blue tie and arms crossed in front

Matthew Weum

Matthew Weum, PMP, SA, SSM, POPM, is a director of Agile Program Management, Global Product Delivery at Publicis Sapient, a digital business transformation consulting firm. He specializes in Agile program delivery, team leadership, change management, and risk management. 

Matthew holds a PMP, SAFE Release Train Engineer, SAFe Advanced Scrum Master, SAFe Scaled Agilist, SAFe Scrum Master, and SAFe Product Owner/Product Manager Certifications. He has held key program management positions with Target, Daugherty Business Solutions, and Solifi. He also serves as the president of the Osseo Baseball Booster Club. 

Matthew instructs Project Management Foundations for the University of Minnesota College of Continuing and Professional Studies. He also presented the webinar "The Art of Project Management."