Professional Development Webinars

Building Trust & Credibility neon sign

About the Webinar

A lack of trust can jeopardize any situation, because it is the foundation of productive collaborations and retaining clients. In its 2016 global CEO survey, Pricewaterhouse Coopers reported that 55 percent of CEOs think that lack of trust is a threat to their organization’s growth.


You need trust to address sensitive issues and navigate conflicting interests with team members and customers alike. This webinar, Building Trust and Credibility, will provide you with insights and tips on building and enhancing your trustworthiness for workplace benefit and job satisfaction.

In This Session We Will Explore

  • Stephen Covey’s trust-building behaviors and how to apply them on the job.
  • Kouzes’s and Posner’s six A’s for restoring credibility to help you restore trust. 
  • Insights into more trustworthiness enhancing techniques from renowned researchers and authors. 

Meet Your Instructor

Drs. Carolien Moors, MSc., has a passion for working with organizations in industries such as manufacturing, food, healthcare, steel, energy, education, hospitality, and nonprofits. Carolien has worked as an organizational coach, speaker, and trainer for companies in the Netherlands, Belgium, Germany, and the US for 27 years. With three masters degrees (Clinical Psychology, Industrial Psychology, and Education) Carolien loves to apply psychology and business insights to the challenges of leaders, teams, and individual employees. She keeps things simple and applicable and focuses on collaboration, leadership, communication, and change management. Regardless of your specific objectives, you can be assured that she will work on your presence, candor and accountability. 

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