PhD, University of Minnesota School of Public Health, Division of Health Policy and Management; MA, health care management, University of Minnesota; BS, health care management, College of St. Scholastica
Dr. Susan (Sue) McClernon became the Health Services Management faculty director in 2012. She brings extensive experience in health care operations, patient safety, information systems, and medical staff relations. Sue is the president/CEO of Innovative Healthcare Leadership, LLC, a health care consulting firm. She has served in hospital administration for over 30 years. Previous appointments were COO of Essentia St. Mary's Medical Center, Duluth, MN; COO/administrator of Brackenridge Hospital in Austin, TX; and vice president at Bayfront Medical Center in St. Petersburg, FL. Sue has presented internationally on bioethics, and authored a chapter on strategic business planning in the textbook Health Information Management: Concepts, Principles, and Practice, 3rd ed.
HSM 4596 - Health Services Management Internship
HSM 3521 - Introduction to US Health Care Delivery Systems
HSM 4861 - Leadership and Business Planning in Health Care (Capstone)