Policies
Student English Language Support (SELS) has a few important policies for one-on-one consultations with University of Minnesota multilingual undergraduate students. Please follow these policies so we can accommodate all students who request our support.
Eligibility
All University of Minnesota multilingual undergraduate students who are learners of English are eligible. Students must be enrolled in at least one class and have undergraduate status.
Number of appointments
Students may schedule a maximum of two consultations per week. No more than one consultation may be scheduled on the same day.
Canceled, Late-Start, and No-Show Appointments
Canceled
SELS has a 24-hour cancellation policy. You are required to cancel at least 24 hours in advance to avoid limited access to future appointments.
Late-Start
If you are running late for your appointment, email SELS or call 612-624-1503. Arriving more than 15 minutes late may result in the appointment being canceled and considered a “no show.” Regardless of the start time, all appointments will end at the scheduled time.
No-Show
If you do not come to your scheduled consultation, you will be marked as a “no-show.” Multiple no-shows will result in limited access to future appointments.
Disability Accommodations
SELS is committed to providing equitable access to learning opportunities for all students. Please send any accommodation requests to [email protected] so that we can make sure SELS is accessible to you. Additional information is available on the Disability Resource Center website.