Professional Development Webinars

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Career-Boosting Skills for Everyone


Whether you have designs on a promotion or a new career—or you're just looking for a refresh— there are some competencies every successful professional should posess.

CCAPS's free winter webinar series will cover three must-have skills: emotional intelligence, negotiation, and critical thinking.

Register for one, two, or all three presentations using the form on the right to save your spot. And don't forget to mark your calendar!


Negotiate for Agreement

February 16 | noon–1 p.m.
Presented by Bob Monson

Accomplishing complex work within an organization requires finesse and strong communication skills. Even when everything has been planned correctly and executed to perfection, complex work is unpredictable and problems will crop up. Personal biases—built into people's communication styles, perceptions, perspectives, and attitudes—often complicate situations. Join us to learn which subtle behaviors we can use to shift the perspectives of the individuals we're attempting to communicate with for mutual benefit.

In this webinar we'll:

  • learn how negotiations permeate our everyday activities in organizations.
  • examine the eight-step process of negotiating.
  • understand the impact of communication styles, cognitive biases, and collaborative approaches in negotiations.

Bob Monson, PhD, manages engineering projects as the technical director at Northrop Grumman. He is an instructor of many U of M project management courses and the author of books on project management, engineering leadership, and systems engineering.

Critical Thinking: Making Decisions that Stick

March 16 | noon–1 p.m. 
Presented by Nan Gesche

Two of the most sought-after workplace skills are critical thinking and decision-making. We all know smart people, including ourselves, who make decisions that just don’t work out. Who doesn’t want to be better equipped to confidently tackle decisions while creating the optimal conditions for successful implementation of those decisions? Join us to explore how critical thinking can get derailed and what you might do differently to keep it on track and apply new ways of thinking to make better decisions.

In this webinar we'll:

  • rethink your definition of critical thinking.
  • understand why people come to different conclusions and what to do about it.
  • appreciate the role of transparency in decision making and how to build it.
  • avoid common decision-making pitfalls.

Nan Gesche, MA, has over 20 years' experience rooting out where things go wrong and helping them go right. As an educator, speaker, and coach, whose passion is to “help people play well together,” she guides organizations and individuals through transition without losing sight of their strategic goals.

Build Better Connections through Emotional Intelligence

January 12 | noon–1 p.m.
Presented by Karin Goettsch

Whether pulling together during times of change and uncertainty or sharing positive experiences and celebrating accomplishments, there are people in our close circles and wider social community we can count on for mutual support. Sometimes we choose our relationships; at other times we have less control and need to navigate difficult communication. For our personal success and well-being, it’s important to give attention to our new or challenging interpersonal situations while not taking our dependable connections for granted.

In this webinar we'll:

  • analyze three components of emotional intelligence: interpersonal relationships, empathy, and social responsibility.
  • learn how to identify strengths and opportunities in yourself and others for better communication and collaboration.
  • evaluate practical strategies to help you improve these areas in your work and personal life.

Karin Goettsch, PhD, CPTD, ACC, designs strategic talent and organizational development solutions for leaders, teams, and individuals. She consults and coaches on high-performing global virtual teams, cultural and emotional intelligence, and communication capabilities.

Presented on January 12, 2022.

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We are here to help you choose which programs are the best fit to meet your career goals. Have additional questions? Send us an email.