What Is Health Service Management?

Health service management is the oversight of day-to-day operations of medical organizations. This can include hospitals, clinics, health insurance organizations, assisted living facilities, emergency services, and pharmaceutical and medical device companies. Health services managers are the leaders that run these organizations and help keep people healthy.

Why Enroll in the U’s Health Services Management Bachelor's Degree Program?

There are so many reasons to choose the U of M HSM program.

  • Our health services management program prepares students for a range of administrative and management positions.
  • It’s a practical and robust program that will prepare you to manage, lead, and oversee the business and operation of health care organizations.
  • You’ll be learning from industry leaders and get hands-on training to work in one of the fastest-growing industries in the country.
  • Our Health Services Management bachelor’s degree program boasts one of the most diverse student populations at the Twin Cities campus. You’ll be encounter different perspectives for networking and learning how to lead more equitable health care organizations.
  • The courses are taught by health care professionals who work in their field. They teach from experience, draw from real-life case studies, and partner with teaching experts using state-of-the-art teaching methods and technology.
  • Courses come in a blended format: in-person, online or hybrid.
  • At the end of the program, you will be prepared to lead daily operations, strategic planning, decision-making, policy development, and the administrative functions of a health care organization.
  • The U of M Health Services Management Bachelor’s Degree is the only program in the Twin Cities to be certified by the Association of University Programs in Health Administration (AUPHA).
Association of University Programs in Health Administration logo

 

 

This program is also offered as a minor and certificate.

Career Outlook

Health care continues to be one of the largest areas of growth in the United States.

 

  • 16% job growth for health service managers 2019–29
  • $77K median annual wage for Minnesota health service managers in 2019

An undergraduate degree in Health Services Management prepares students for entry-level positions and opportunities in:

  • medical office and clinic management
  • health system management
  • patient accounting and billing systems
  • facility and supply chain management
  • long-term care and managed facility administration
  • medical and pharmaceutical sales
  • human resources
  • care coordination, quality and patient safety
  • marketing and community relations

Source: Burning Glass Technologies: Program Insight™, accessed 8/10/21.

Career Resources

Career and Internship Services | Job search and internship resources, employment listings, and alumni data

Pre-Health Student Resource Center | Career options and skill-building to prepare for admission into health professional programs

Handshake | Job, internship, and volunteer information from other U of M students and alumni

Health Services Management Courses

Our curriculum is designed with your success top-of-mind, with practical instruction in the areas of evidence-based leadership; management; communication and collaboration; strategic and business planning; innovation; and ethics and responsibility. See Student Learning Outcomes for details.

Work with your program advisor to construct a plan with 120 semester credits in the following course sectors, including 78-79 within the major. See what a four-year plan might look like.

 

 

Foundation Courses (19-21 credits)

Students can apply to the program after completing at least 30 transferable college credits. These count toward your 120 credit total. When taken at the University, these foundation courses include:

  • Introduction to Financial Reporting (Acct 2050 or ApEc 1251)
  • Public Speaking or Interpersonal Communication (COMM 1101)*
  • Introduction to Statistics (EPSY 3264, STAT 3011, PSY 3801, or SOC 3811)**
  • Microeconomics (ECON 1101 or APEC 1101)***
  • Health Science Terminology (PHAR 1002)
  • Personal and Community Health (PUBH 3004 or 3001 and 3003)

*Fulfills Civic Life and Ethics Liberal Education requirement
** Fulfills Mathematical Thinking Liberal Education requirement
*** Fulfills Social Science and Global Perspectives Liberal Education requirements

Core Courses (36 credits)

Students should consult with their advisor about which core classes to take before others.

Health Economics

Transfering Credits

Wondering if Your Credits Will Transfer?

Current U of M Students: Run a "What if" APAS report to see how your coursework might meet the Health Services Management program requirements.

Non-U of M students from a local community college: Sometimes Construction Management foundation courses can be taken at a community college. To find out if your college’s courses transfer to the HSM major, consult the CCAPS Transfer Admissions Guides.

Non-U of M students from a four-year institution: Visit the Transferology website, a free, web-based system that provides access to up-to-date information about how your courses will transfer and apply to a degree program at the University of Minnesota Twin Cities. (You will need to create a free Transferology account.)

Additional Resources

Have a specific question? Contact enrollment advisor to talk about your individual coursework.

Admission Requirements

Before You Apply

The Health Services Management degree welcomes students who have completed at least 30 college credits, which will count toward your 120-credit total. You can apply if you don’t have 30 credits completed yet, but you should first talk to our admissions advisor.

Ready to apply? Here's what we're looking for:

  • 30 transferable credits
  • 2.8+ GPA
  • Demonstrated interest in HSM field

We also look to see if you have:

  • A pattern of steady academic improvement
  • Nonacademic experience in a related field
  • Work experience, paid or unpaid
  • Extenuating circumstances (events or issues that may have affected your progress in school)

The University also reserves the right to deny admission to an otherwise admissible applicant if the University determines that the applicant's enrollment would not be in the applicant's or the University's best interest.

Apply

The Health Services Management degree accepts applications from students with at least 30 transferable college credits. Find out more about how your credits might transfer in the Transferring Credits section above.

Fall Semester Application Deadlines: Priority: February  1 | Final: August 1
Spring Semester Application Deadlines: Priority: October 1 | Final: December 1

All applications received by the priority deadline for each term will be considered. Applications received after the priority deadline, up until the final deadline, will be considered on a space-availability basis.

Questions about admission requirements? Contact Enrollment Advisor Willie Wong.

Admissions Advising

Jeff Olsen Krengel headshot

Meet Jeff Olsen Krengel

I work with prospective students interested in our applied undergraduate majors (Construction Management, Health Services Management, and Information Technology Infrastructure) or designing their own degree program (Health & Wellbeing Sciences, Inter-College Program, and Multidisciplinary Studies). I’m available to answer your questions and help you find a program that meets your needs.

In my free time, I can be found reading, running with my son, or visiting a brewery. I am an avid sports fan cheering for the Green Bay Packers, Minnesota United FC, and Liverpool FC. 

Give me a call at 612-625-4340, email me, or schedule an appointment on my calendar below.

Student and Alumni Stories

Frequently Asked Questions

What Is Health Services Management?

Health services management involves the planning, development, and coordination of services in a healthcare facility or organization. As a health services manager, you can expect to have a wide range of responsibilities. You may work in a hospital, private practice, clinic, or other healthcare setting. Health services managers might be responsible for an entire health care facility, or they might manage one department within a facility.

One of the duties of health services managers is to find ways to make healthcare services delivery more efficient. Other responsibilities might include:

  • goal setting; strategic planning
  • recruiting and training staff; human resources; DEI initiatives
  • managing finances; budgeting
  • quality improvement; compliance

Health services management training allows you to become a leader in the healthcare field. You can focus on shaping healthcare policy, promoting equity and inclusion in the healthcare industry, managing healthcare delivery, or being a leader in another area of health services. It’s your choice!

What Can You Do with a Health Services Management Degree?

With a Bachelor of Applied Science in Health Services Management (HSM) from CCAPS, you can build a leadership career in the healthcare industry. You can use your degree to find management jobs in hospitals, private practices, long-term care facilities, home health, and hospice organizations. You’ll also be ready for a career working with mental health providers, managed care or health insurance companies, biotechnology organizations, or pharmaceutical organizations. With this degree, you can also explore career opportunities in health services management at government or public health agencies.

What Skills Are Useful in Health Services Management?

In CCAPS’s  health services management bachelor’s degree program, you can expect to build the skills needed for a fulfilling career. Some of these skills include: leadership, communication, teamwork, problem-solving, time management, and decision-making. Health services managers develop and use these kinds of skills on a daily basis to enhance their organization's operations.

Health services managers should also have strong analytical, research, budgeting, project management, staff management, and business administration skills. Other important skills include quality assurance and control, data collection, operations management, and organizational skills. Health services managers are also skilled in promoting diversity, inclusion, and equity in healthcare access and delivery. You’ll have a chance to practice each of these in our HSM program.

What are the Education Requirements to Become a Health Services Manager?

In most cases, health services managers will have at least a bachelor’s degree. 

What are the main courses in the HSM degree program?

The core courses in this degree program include:

  • Health Care Delivery Systems
  • Human Resources in Health Care Settings
  • Health Care Finance
  • Inclusion and Equity in Health Care Management
  • Health Care Quality and Patient Safety Management
  • Health Care Administration and Management
  • Health Care Law and Ethics
  • Leadership and Business Planning

Students in CCAPS’s HSM program will also complete an Internship that allows the student to explore careers and job roles while putting in practice their learned skills.

How Can I Customize My Health Services Management Education?

The U’s Bachelor of Applied Science in Health Services Management can be customized to better fit your career goals and interests. Our advisors help students choose the right blend of courses for this degree program. As a student, you can count on your advisor to provide you with support, guidance, and practical information about our university.

At CCAPS, you can choose to focus on:

  • health information science
  • health economics
  • private practice management
  • health and wellness
  • public health
  • health system administration
  • addiction studies 

You’ll need at least 22 credits in these elective options to customize your degree. Your advisor can provide you with guidance in choosing your electives and other courses.

Sources

What Medical and Health Services Managers Do (US Bureau of Labor Statistics)
How to Become a Medical or Health Services Manager (US Bureau of Labor Statistics)

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Long Term Care Administration

Our Long Term Care (LTC) administration programs provide experience and education to support Minnesota and Wisconsin licensure as a long term care (nursing home) administrator. We follow state licensing rules about the content to be covered, and our courses are approved by the state licensing boards.