Delivery MethodPartially onlineFully online
CategoryHealth Services Management
About This Course
During this course, students will apply concepts and skills gained by completing coursework in the Health Services Management area and contribute their knowledge of best practices to have a positive effect on the Health Services Management workplace and industry. Students practice career development activities and build authentic networking skills by creating an individual LinkedIn profile.
Sample textbook: Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2011). Crucial conversations: Tools for Talking when Stakes Are High. New York: McGraw-Hill Professional Publishing. ISBN-13: 9780071771320
Sample course topics: Resume and generic cover letter, HSM interest statement, what employers want, networking 101, professionalism, meeting skills and feedback, networking skills, negotiation skills, and interviewing.
MA in management, health care administration, and HR management; BA in business management, health care informatics and information management, and computer science and information systems, both from the College of Saint Scholastica
Steven Comingdeer is global director for HR reporting and analytics at Accenture, where he leads a team of 120, providing reporting, advanced analytics and modeling, consultative insights, and decision support. He has previously been chief of staff to Accenture’s North American health practice director, operations director for a national managed-care organization, business office director for a rehabilitation company, program manager for a large physician and hospital quality program, and clinic manager for a local integrated physician group. He has taught online since 2009 in the areas of health care marketing, operations, information management, economics, law and policy, and ethics.
- HSM 3051 − Career and Internship Skills in Health Services Management
- HSM 3350 − Special Topics in Health Services Management
- HSM 4596 − Internship
MA, applied psychology, University of Santa Monica; BA, health care management, University of Minnesota
Nick is vice-president of human resources and information technology at University of Minnesota Physicians. He has more than 25 years of human resources, education, and business experience with other organizations, including American Express and Ameriprise Financial. Among his specializations are leadership development, organizational effectiveness, executive coaching, psychological assessment, and human capital strategy and delivery. His certifications include a Senior Professional Human Resources certificate from the Human Resources Certification Institute, an SHRM-SCP (Society for Human Resource Management–Senior Certified Professional), and a Six Sigma Black Belt from American Express.
- HSM 3051 – Career and Internship Skills in Health Services Management