HSM 4575
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Credits3
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Delivery MethodPartially online
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Related Program
About This Course
Innovation is the lifeblood of health care. It is the identification of unmet needs and ensuing modifications in health policies, practices, systems, products, and delivery methods that lead to improved patient outcomes. This course provides a foundational understanding and practical skills around innovation that you can confidently use throughout your health care career. Managers with these skills are highly valued by payers, providers, government agencies, and other stakeholder organizations.
Instructors
"The element I love most in working with HSM students is the excitement and new visions that they bring to healthcare. As a constantly evolving field, and an industry plagued with problems to solve, we need new ideas, change, hope, and vision in the healthcare industry and I see that daily in my work with HSM students."
Ms. Davis is the operations administrator for the Mayo Clinic Comprehensive Cancer Center and Department of Urology at Mayo Clinic in Arizona. She previously held leadership roles within Mayo Clinic, HonorHealth, and the City of Hope Comprehensive Cancer Center, for service lines including hematology, blood and marrow transplant, cellular therapy, gynecology, dermatology, and psychiatry/psychology. She focuses on empowering and leading multidisciplinary teams to accomplish program development, innovation, quality improvement, and service line growth. Rebecca is an instructor of healthcare administration in the Mayo Clinic School of Medicine and Science, Fellow of the American College of Healthcare Executives (FACHE), and Prosci® Certified Change Management Professional.
Ms. Davis holds an MHA from the University of Minnesota and a BA in International Studies and Spanish from the University of Kentucky. She teaches:
- HSM 4575 – Innovation in Health Services
- HSM 4596 – Health Services Management Internship
"I'm inspired by John Kotter for his brilliantly pragmatic book, Leading Change; Sandro Galea for his brilliantly visionary book, Well: What We Need to Talk About When We Talk About Health; and Alexandra Morehouse, Chief Marketing Officer for Banner Health, who parlayed her rich experience at American Express into helping Banner Health innovate ways to be consumer-centric."
Gerard has over 30 years of management experience nationally in health care systems and payer organizations, with emphasis on strategic planning, innovation, change management, and operations. His experience in health care systems covers development and delivery of services in rural and urban settings. His experience with payer organizations includes operations, business development, and quality improvement for employer, federal, and state lines of business. Gerard is particularly interested in pragmatic solutions that empower consumers and achieve better health outcomes. He is eager to help students become the next generation of health care leaders.
Gerard earned a master of social work from Tulane University and a BA in communications from the University of Connecticut.
- HSM 4541 – Health Care Finance
- HSM 4575 – Innovation in Health Services