HSM 3521
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Credits3
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Delivery MethodPartially online
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Related Program
About This Course
Introduction to the US health care delivery system, examining its history, structure, processes, trends, and future needs. It will explore different segments of the health care industry, such as management, regulations, standards, quality and safety, finance and reimbursement, ethics, DEI, and policy and advocacy. The course will also introduce the system interaction of government, providers, payors, and patients/consumers, aimed at providing effective health care delivery.
prereq: 30 cr
Instructors
MHSA, health services administration, Florida International University; BA, business administration, Interamerican University of Puerto Rico
Frances Fernandez has over 25 years of experience in both nonprofit and for-profit executive health care leadership in a variety of settings, including home health, hospital-based outpatient services, research and education, assisted living and consulting. She is particularly interested in human development and minority empowerment, and works fearlessly to promote inclusivity, diversity, and equity in human services. Frances is an advocate of mental health awareness and education, particularly for youth and in her professional career has received accolades and recognition for quality initiatives and grant allocations for access, increased and improved healthcare services for the HIV/AIDS population. She enjoys teaching and developing course materials as well as mentoring our future healthcare leaders. Frances is a member of CCAPS DEI Faculty subcommittee as well as the CCAPS Student Success subcommittee where she is excited to collaborate in changes and improvement in diversity, equity, inclusivity and belonging as well as continued student success initiatives for the college. For more about Frances' career and visions for the HSM program, read "Putting the 'Care' in Health Care."
Frances teaches:
- HSM 3521 – Health Care Delivery Systems
- HSM 4521 – Inclusion and Equity in Health Care Management
MHA, health administration, Grand Valley State University, Allendale, MI; BS, international business, Aquinas College, Grand Rapids, MI
Frederick Bw’Ombongi is the VP for operations and clinical and support services, formerly VP for access management, at Allina Health. Before that, he was interim VP for operations at KentuckyOne Health (CommonSpirit), providing leadership in the delivery of strategic, financial, quality, and operations results. He also worked at Spectrum Health in Grand Rapids, Michigan, in various leadership roles. Fred cofounded two nonprofits, Opening Village Doors Foundation, which fights poverty in Kenya through entrepreneurship and student scholarship, and the Refugee Education Center in West Michigan. Fred is looking forward to starting his PhD program at UMN in fall 2023.
- HSM 3521 – Health Care Delivery Systems