Course Number: CERT X482

Program Strategy and Change Management provides a practical framework for connecting day-to-day project execution with broader organizational priorities. You’ll learn how to define clear program outcomes, set measurable objectives, optimize resources, anticipate risks, and align program work with long-term strategic goals. The curriculum also explores how organizational change shapes program design and how to adjust plans, processes, and expectations as priorities evolve.

You’ll examine the systematic steps involved in developing a comprehensive program strategy, one that links multiple projects into a single, cohesive organizational objective. The course emphasizes selecting and applying strategic planning tools and frameworks that allow for programs to remain flexible, responsive, and aligned with organizational needs. Throughout the course, you’ll examine how intentional planning, risk mitigation, and adaptive decision-making help build programs that are resilient, future-focused, and capable of delivering meaningful results over time. By the end of the course, you’ll understand how to guide programs through uncertainty, maintain alignment across teams and stakeholders, and support meaningful long-term results.

Course Outcomes

Learners will be able to:

  • articulate the steps to building a program strategy.
  • design a strategy that connects multiple projects within a broader organizational objective.
  • apply planning tools and frameworks that support flexibility and adjustment to change.
  • manage program-level change through intentional planning and risk mitigation.

Review the curriculum and course details

Course Format

This six-week course blends elements of asynchronous and synchronous components to provide learners with flexibility in project work, while also having face-to-face time with instructors and fellow learners via Zoom. 

Each week, learners will:

  • attend one 90-minute Zoom, during which students will participate in discussions and workshop their project with the instructor and peers
  • complete three–four hours of assignments or project work

Learners will be graded based on completion of assessed assignments/projects.

FAQ

Do I need to attend all Zoom sessions?
You are encouraged to attend all Zoom sessions of the course. During the live Zoom sessions, you will participate in valuable discussions and workshops that will aid in meeting the course learning objectives.

When is the course open?
The course Canvas site will open on the Wednesday before the first day of the course. All the modules will open on the first day of the course.

How do I successfully complete the course?
You will receive a grade of incomplete or complete based on your demonstration of course learning objectives. Learning objectives are demonstrated by completing assessed projects.

The instructor will assess each learning outcome as “not demonstrated,” or “demonstrated.” Completion of a course means that you have demonstrated achievement of all learning outcomes. Continuing Education Units (CEUs) and the certificate of completion for the course will be awarded only if you receive a grade of ‘complete’ for the course.

While participation in Zoom sessions and engagement with other non-assessed learning activities do not count towards the final grade, these activities are designed to be an integral part of achieving the course learning outcomes.

If you receive a grade of ‘incomplete’ after turning in an assessed project, you will have the opportunity to resubmit your project once. Please note, receiving a grade of “Incomplete” and/or failure to demonstrate a learning outcome will not result in a refund.

When do I need to turn in assignments?
Assessed projects and other learning activities must be submitted on or before the due date, unless specific extensions are granted by the instructor. Instructors may not grant extensions more than two weeks after the course end date.

What happens if I need to resubmit a project?
If you do not successfully demonstrate course learning outcomes in your first attempt on an assessed project, you will have the opportunity to resubmit your project one time. Resubmissions cannot be submitted more than 2 weeks after the original due date.

How can I request accommodations?
The University of Minnesota views disability as an important aspect of diversity, and is committed to providing equitable access to learning opportunities for all learners. The Disability Resource Center (DRC) is the campus office that collaborates with learners who have disabilities to provide and/or arrange reasonable accommodations. 

  • If you have, or think you have, a disability in any area such as, mental health, attention, learning, chronic health, sensory, or physical, please contact the DRC office on your campus (UM Twin Cities - 612.626.1333) to arrange a confidential discussion regarding equitable access and reasonable accommodations. 
  • If you are registered with the DRC and have questions or concerns about your accommodations, please contact your access consultant/disability specialist.
  • If you need ASL Interpretation Services, please fill out the request form for your class.

Please submit your request for accommodations at least two weeks in advance to guarantee we can accommodate the request.

Additional information is available on the DRC website or reach out by email: [email protected].

Transfer and Refund Policies

Transfer policy 
You can transfer without additional charge to the next session if you inform CCAPS staff within the first two weeks of class of the need to transfer.

Refund Policy
CCAPS is able to provide partial refunds for the first two weeks of the course. Please see the refund timeline below:

  • Before the first day of the course: 100% refund
  • 1 - 7 days after start of course: 75% refund
  • 8 - 14 days after start of course: 50% refund
  • After 15 days: No refund available

Cancellation Policy
In the event CCAPS has to cancel the course due to low enrollment or unforeseen circumstances, we will offer you a transfer to another section of the course or full refund of the course registration fee.

Your Enrollment Advisor

Shanta Bhoelai, enrollment advisor

Shanta Bhoelai

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