Course Number: CERT X344

As a trainer, one of your core skills is identifying training needs and deciding on solutions.

This course will give you various assessment tools and teach you the best practices that enable you to identify the knowledge and skills gaps of your training audiences. You will learn how to uncover the root causes of performance problems and how to analyze needs in order to create specific performance improvement solutions. 

Course Outcomes

At the end of this course, you’ll be able to:

  • ensure success by gaining commitment from senior leadership.
  • assess training needs at the individual, group, and organization levels.
  • develop assessment instruments such as surveys and focus groups.
  • link the needs assessment to the organization strategy and competency models.
  • determine when training is an appropriate performance improvement solution.

Your Enrollment Advisor

Shanta Bhoelai, enrollment advisor

Shanta Bhoelai

I can help you choose which professional development programs are the best fit to meet your career goals. I am here to answer your questions regarding specific programs, courses, or other career topics you have on your mind. 

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