ABUS 4023W
-
Credits3
-
Delivery MethodFully online
-
CategoryApplied Business
About This Course
Aspects of communication essential for being persuasive and influential. Organizing and presenting ideas effectively, strategies for audience analysis, choosing communication methods, making appropriate use of informal influence methods, handling dissent. Processes for intercultural communication.
Sample textbook: Technical Communication (12th ed.), Mike Markel, Stuart A. Selber. Bedford/St. Martin’s, 2018.
Instructors

PhD, clinical psychology, The Minnesota School of Professional Psychology; BA, psychology, Hamline University; Certificate in conflict management, Hamline University
Dr. Bradley Goodell is a managing partner and organizational and wellness consultant for Integrated Wellness Programs Group, LLC, where he heads the Healthy Worker Program, a program designed to assist employees with managing emotional health-related issues. He is a contributing author and content expert with Whitewater Learning and has authored educational modules related to wellness, mental health, and organizational wellness. He has a strong background in assessment and testing and also has significant experience in individual therapy for adults, couples, adolescents, and families, working with clients from diverse backgrounds and under-served communities, as well as at-risk adolescents in school settings.
- ABUS 4022W – Management in Organizations
- ABUS 4023W – Communicating for Results

PhD, organizational communication, University of Minnesota; MA, interpersonal communication, University of Wisconsin-Madison; BA, communication and English, University of Wisconsin-Madison
Ann Lowry has over 20 years of experience as an educator and organizational consultant on topics such as presentational speaking, conflict resolution and negotiation, and intercultural communication. She is owner and president of Ann Lowry and Associates, an organizational development consulting firm, where she specializes in group and team effectiveness, strategic planning and goal setting, conflict resolution, and more. She also teaches at Northland College. She was named one of the U of M's CLA Alumni of Notable Achievement in recognition of her contributions to Minnesota businesses. She is currently pursuing a second PhD in mind-body medicine with the intention of assisting leaders to improve performance.
- ABUS 3510 – Communicating Virtually Across Global Teams in Applied Business Settings
- ABUS 4023W – Communicating for Results