ABUS 3301
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Credits3
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Delivery MethodFully online
About This Course
This course will focus on both the strategic and the tactical level of quality management. One-third of the course is strategic, emphasizing management and leadership concepts. The remaining two-thirds are tactical, examining quality management and leadership at the level of the project leader and practitioner. Overall, the course is designed to provide an understanding of the concepts and principles of quality management, Six Sigma, and lean thinking, and how to apply them.
Sample course topics: change management and team facilitation, control and theory of constraints, leadership in quality management
Instructors
Mini-master's in e-commerce, St. Thomas University; BA, political science, University of Minnesota
Ms. Schaffhausen is a marketer and business strategist who works as a consultant to the entrepreneurial community, including SaaS, manufacturing, and mid-cap businesses. Her special focuses are business and growth strategy, partnerships and business development, Lean Canvas, and Six Sigma. She draws on 15 years of experience as marketing manager for Honeywell International, the GEM Group, Gelco, the Carlson Companies, and Holmes Protection Group. Ms. Schaffhausen has taught a wide variety of classes on business development in the local community and is a facilitator for the UW River Falls Entrepreneurial Training Program.
- ABUS 3301 – Introduction to Quality Management
Doctor of Healthcare Administration (DHA), Medical University of South Carolina; MHA, BA, Healthcare Administration, Park University
Dr. Alex Hooper served for 11 years in the United States Air Force in public health operations, environmental controls, hazardous waste management, and risk management across the globe, including Korea, Japan, the United States, the United Arab Emirates, Kuwait, and Iraq. He has previously held several roles in state government: the Minnesota Department of Health as Assistant Division Director of Health Regulation and Interim Director of Minnesota Office of Medical Cannabis, as well as the Arkansas Department of Health as Branch Manager of Personal Care Services.
- ABUS 3301 – Introduction to Quality Management