IT Infrastructure Projects and Processes

This course is a must-have for anyone seeking effective communication skills in real-world IT environments. Students delve into applied subject matter immediately using a business case involving a mission-critical technical project. The course teaches project management best practices, covering scope definition, work breakdown structure, and scheduling and cost estimation, as well as other crucial skills needed for project success, including stakeholder management, risk management, project leadership, and organizational change.

All concepts are deeply integrated through simulation assignments that students complete both individually and in teams. Over the course of the semester, students collaborate on a team project, applying writing and project management skills to realize measurable organizational value for a company.

Sample textbook: Information Technology Project Management: Providing Measurable Organizational Value, 5th Edition, Jack T. Marchewka