John Reynolds

PhD, Business, Organization and Management; MA, Management and Administration; BS, economics

John Reynolds has over 30 years of health care services, benefit consulting, and financial technology experience. He is Senior Vice President and General Manager of a Division of Optum Financial Services. Before joining Optum, he held leadership roles at NationsBenefits as its President; Cognizant as Business Lead for Digital Healthcare Operations; Senior Vice President, Optum Insight; Chief Executive Officer, CieloStar; President, FIS Global Healthcare, Government and Biller Solutions; Senior Vice President and General Manager of Wells Fargo Health Benefit Services, Master Trust and Custody and Benefit Consulting; Vice President and Regional Manager BNY/Mellon Healthcare and Consumer Products. John has also been an Adjunct Professor at St. Catherine’s University where he has taught Healthcare Economics and Policy within their MBA program. 

He is a member of the National Ski Patrol where he is certified in outdoor emergency care, mountain rescue and is a volunteer Nordic and Alpine Patroller within the Three Rivers Park District. In addition, John is a certified commercial pilot, multi-engine and instrument flight instructor. He has been a frequent speaker at national healthcare and financial services conferences and has published numerous articles on consumer directed healthcare, healthcare payment technology, digital healthcare, treasury management, electronic commerce, customer loyalty and related topics. Reynolds co-authored the book, “Overdose: Your Health, My Money” which explains the Affordable Care Act and its ramifications for the American public. 

•    HSM 4041 − Leadership in Health Services Management