PhD, health care administration, Walden University; MBA and MHA, Pfeiffer University; BS, textile technology, North Carolina State University
Dr. Ouk is a quality assurance manager in county public health in North Carolina. She has 20 years of experience in managing health care systems and business operations, health care security, quality improvement and assurance, and staff development. She is an SPSS innovative leader in delivering performance-driven management and staff training and development programs for revenue and profit growth. LaShonda has certification in HIPAA security (CHP), Six Sigma (Black Belt), health care quality (CPHQ), and health information technology (HIT). Her passion for working with adult learners is a strong foundation for her methodologies in teaching, training, and coaching.
- HSM 4591 – Health Care Law and Ethics