Course Number: CERT X157

HR’s role in positive employee relations is essential, since it creates less stress, improves job satisfaction, and can lessen the organizational costs associated with poor employee relationships.

This course will teach you how to manage crucial employee and supervisor/manager relationships by focusing on a variety of topics: communication, trust, ethics, fairness, beliefs, expectations, conflict resolution, career development, leadership, and many others. In this course you will gain a thorough overview of employee labor relations, as they relate to the legal context, and a greater understanding of HR’s role in employee advocacy.

Course Outcomes

At the end of this course, you’ll be able to:

  • understand the basics of US labor relations, as well as legal and regulatory factors of employee and labor relations.
  • discuss key employment case law.
  • explore the impact of employee relations and the organization's culture.
  • understand the motivations for employees to join or not join unions.
  • learn how to deal with union organizing campaign activities.