Course Number: CERT X286

This course will introduce you to the building blocks of effective teams. These building blocks are vital to team performance, especially in a virtual environment. You will also learn practical techniques for improving team processes, relationships, and outcomes.  

You will review models and case study applications, practice facilitating discussions, and learn how to employ appropriate group interventions. The course is designed for OD and HRD practitioners charged with improving the effectiveness, efficiency, responsiveness, and innovativeness of teams. 

Active participation of all participants is required.

Course Outcomes

At the end of this course, you’ll be able to:

  • understand team dynamics.
  • assess, design, develop, and implement a team intervention.
  • lead a team intervention and measure results.
  • build consensus, guide decision-making, make observations, and handle difficult situations.

This class includes an assessment, Team Dimensions Profile, included in the course fee. This assessment will be sent a week prior to the course and needs to be completed before the course starts.