Organizations and work are always changing, and keeping up requires constant improvement. And while small changes and improvements are easier and simpler to implement, sometimes it’s not enough to keep up.
In order to move from incremental change to breakthrough/disruptive change, you need a different approach.
This course presents the tools, techniques, and strategies you need to innovate your business processes for a higher impact to your company and your customers. You’ll learn how to innovate and implement breakthrough process improvements to make sure your enterprise stays ahead of the game.
Course Outcomes
At the end of this course, you’ll be able to:
- describe how certain innovations impact business strategies.
- use various tools and methods to consider disruptive and breakthrough ideas in process design.
- manage people, technology, and investments for high impact returns.
Please note: The final cycle of the Business Process Improvement certificate will run from September to December 2026. After this cycle, the certificate will be discontinued.
