- Cost: $3,582, reflects 10% discount for registering all courses in certificate at once
- Credits: 48 contact hours, 4.8 CEUs
- Courses: 4 required courses
- Location: U of M St. Paul campus, Continuing Education and Conference Center
- Customized training: Courses can be tailored to meet your needs and brought to your location
- Webinars: CCAPS offers free webinars on a variety of topics to help you hone your business acumen. Catch up on past webinars or sit in on the live webinar "Talent Acquisition Strategy: Start with an Inclusive Culture," on October 31.
Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions.
- Document and measure the way work is performed
- Maximize the impact of innovation or IT-based solutions
- Gain the support of a broad range of stakeholders
- Understand best practices of Six Sigma, Lean, TQM and other methodologies
Video: Business Process Improvement Course Testimonials
Business Process Improvement Courses
|Courses listed in recommended sequence
48 hours required to complete certificate
|Process Mapping and Analysis (12 hours)||$995|
|Measuring and Improving Work Processes (12 hours)||$995|
|Process Innovation (12 hours)||$995|
|Implementing Process Change (12 hours)||$995|
Not interested in a certificate? Courses can be taken individually. See the full list of professional development courses.
The College is now offering digital badges with the completion of a professional development certificate. Learn more about digital badges.