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COVID-19 Update: The University of Minnesota will offer online, or alternative, instruction through the end of summer term 2020. Read CCAPS's operational updates or visit the Safe Campus website for the University's operational updates.

Business Process Improvement Certificate

Five black and white male and female professionals meet around a table, intently listeninig to the black woman at the head of the table

All IN-PERSON professional development courses through August 31 have been cancelled or moved online. Courses that are available virtually are denoted with
"Online Option" in the course title. 

Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions. 

  • Document and measure the way work is performed
  • Maximize the impact of innovation or IT-based solutions
  • Gain the support of a broad range of stakeholders
  • Understand best practices of Six Sigma, Lean, TQM and other methodologies

Video: Business Process Improvement Course Testimonials 

Business Process Improvement Courses

Courses listed in recommended sequence
48 hours required to complete certificate
Process Mapping and Analysis (12 hours) $995
Measuring and Improving Work Processes (12 hours) $995
Process Innovation -Online Option (12 hours) $995
Implementing Process Change - Onlinle Option (12 hours) $995

Not interested in a certificate? Courses can be taken individually. See the full list of professional development courses.

Business Process Improvement Digital Badge

Professional Development
Digital Badges

The College is now offering digital badges with the completion of a professional development certificate. Learn more about digital badges.

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