• Total Courses
    4 required courses
  • CEUs | Contact Hours
    4.8 CEUs | 48 contact hours
  • Cost
  • Format
    In person
  • Time to Complete
    As little as 4 months
  • Funding Resources

Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions. 

  • Document and measure the way work is performed.
  • Maximize the impact of innovation or IT-based solutions.
  • Gain the support of a broad range of stakeholders.
  • Explore fundamentals of Six Sigma, Lean, and TQM and gain insight to different process improvement methodologies.

Career Outlook

Funding and Discounts

The U's professional development programs are affordable because they can be completed in relatively short order—sometimes within a few months—which can save you both time and money. What's more, there are other opportunities you can explore to potentially bring the cost down even further.


  • CCAPS offers scholarships of $500 to $2,500 to Minnesota residents who meet eligibility requirements.
  • If you're not employed, you may be able to take advantage of federal or state funding. Contact your CareerForce center to inquire.
  • Your organization may have funds set aside for employee education. Read about the benefits of employer investment in career development.


  • When you register and pay for all courses in the certificate at once, you'll get up to a 10% discount.
  • University of Minnesota Alumni Association members receive a 10% discount.
  • U of M staff get 50% off most professional development programs.

See Discounts, Scholarships, and Other Funding for more information and possible exclusions to discounts.


The cost of the Business Process Improvement Certificate is $3,980, but if you register and pay for all courses at once, we'll give you a 10% discount, a savings of $398! 

If you have questions about the registration process, payment options, or need to transfer or cancel your registration, contact the registration team:

612-625-2900 | ccapsreg@umn.edu

Option 1

Enroll, Register, and Pay for All Courses Now

  • Earn a 10% discount
  • Enroll for free
  • Register and pay now, make needed changes later
  • Get program updates

Enroll and Register for All Courses Now

Option 2

Enroll in Certificate Now, Register and Pay for Courses Individually

  • Enroll for free
  • Register and pay for courses at your convenience
  • Get program updates
  • U of M employees: choose this option to receive your discount

Enroll in Certificate Now

Enrollment Advisor

Shanta Bhoelai enrollment adviser image


Shanta Bhoelai

I can help you choose which professional development programs are the best fit to meet your career goals. I am here to answer your questions regarding specific programs, courses, or other career topics you have on your mind. 

Don’t hesitate to send me an email or schedule an online appointment. I'm here for YOU!

Business Process Improvement Testimonials


Frequently Asked Questions

Why is your program 48 hours?

Improving organizational processes requires both an understanding of the tools needed to identify existing processes (current state) and make improvements (future state), and the soft skills necessary to implement the organizational changes that will be required.

About how long will it take to complete the certificate?

The four courses are delivered approximately one month apart, so you should be able to finish in four months. If you miss a class, you can take it the next time it is offered. The certificate is offered twice each year (fall and spring).

Are classes offered at night?

Not at this time. The Business Process Improvement program is offered only during the day.

Is attendance mandatory?

Absolutely. If you miss a class session or a portion of a class that is greater than one hour, you will be required to repeat it. If you miss less than an hour of a class, you can talk with the instructor about making up the content you missed.

Didn't see an answer to your question? Try looking here.

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