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COVID-19 Update: The University of Minnesota has suspended in-person instruction and will offer online, or alternative, instruction through the end of spring semester 2020. Read the latest CCAPS updates. For the latest information on the University’s response to COVID-19, please see the Safe Campus website.

Business Process Improvement Certificate

Business Process Improvement Certificate student

Virtual courses are currently under consideration. If classes become available online we will update this web site; for announcements please sign up for updates at the bottom of this page. You can still register for in-person courses that begin May 14th or later—check out courses below for upcoming dates. 

 

Business process improvement is the key skill set managers and professionals need to reduce costs, shorten service/cycle time, enhance customer value, and deploy results-oriented solutions. 

  • Document and measure the way work is performed
  • Maximize the impact of innovation or IT-based solutions
  • Gain the support of a broad range of stakeholders
  • Understand best practices of Six Sigma, Lean, TQM and other methodologies

Video: Business Process Improvement Course Testimonials 

Business Process Improvement Courses

Courses listed in recommended sequence
48 hours required to complete certificate
Cost
Process Mapping and Analysis (12 hours) $995
Measuring and Improving Work Processes (12 hours) $995
Process Innovation (12 hours) $995
Implementing Process Change (12 hours) $995

Not interested in a certificate? Courses can be taken individually. See the full list of professional development courses.

Business Process Improvement Digital Badge

Professional Development
Digital Badges

The College is now offering digital badges with the completion of a professional development certificate. Learn more about digital badges.

Learn More About the Business Process Improvement Certificate