"All models are wrong, but some are useful." — George E.P. Box
Meghan Glass is a product management leader, educator and entrepreneur with more than a decade of experience leading cross-functional teams, transforming product management practices and helping organizations navigate complex problems. She currently serves as director of product management at Best Buy, where she has spent the past six years leading and supporting teams across a diverse portfolio of customer and enterprise experiences, including digital payments and commerce, customer identity and account experiences, mobile and digital customer experiences, artificial intelligence and emerging technologies, and supply chain and operational capabilities.
Throughout her career, Meghan has focused on bringing people together around a shared vision, turning complex problems into manageable steps and building strong partnerships across business, technology and other disciplines. She believes effective project and product management is ultimately about creating clarity: understanding what a team is trying to accomplish, aligning the right people around that goal and creating a thoughtful path from idea to outcome.
Teaching has been an important part of Meghan’s career since 2010 during her postgraduate studies at Durham University in England where she was awarded the Durham University Learning & Teaching Award (DULTA), and she has continued to teach and mentor throughout her professional career. Since 2021, she has taught project management through the University of Minnesota’s College of Continuing and Professional Studies, helping working professionals develop practical skills they can apply immediately. She also has the Project Management Professional (PMP) certification from the Project Management Institute (PMI) as well as the Product Owner & Product Manager (POPM) and SAFe Practice Consultant (SPC) certification from Scaled Agile.
Meghan is passionate about making project management approachable and useful — not just a collection of tools and processes, but a way of thinking that helps teams work together, solve problems and make progress. She especially enjoys taking concepts that can feel complicated and breaking them down into practical, manageable steps.
Outside of work and teaching, Meghan is an analytical history enthusiast who loves to travel. She holds the WSET Level 3 Award in Wines. She relishes discovering new ideas, new places and new possibilities.
Meghan teaches Project Initiation, Project Management Foundations, and Project Leadership for CCAPS.