Harness Emotional Intelligence in Project Leadership

Webinar Takeaways

What is emotional intelligence (EQ)?

• Basically, it’s understanding and responding appropriately to our own emotions and the emotions of others.
• How we feel
• How we think
• How we act
• Helps shape our perspectives
• Manage stress
• Improve decision making
• Create healthier work environments

What are the impacts of poor EQ?

• Poor team morale
• Lower team performance
• Team silence
• Less communication
• Missed opportunities
• Overlooked risks and issues
• Loss of respect
• Impact to reputation

How do I improve my EQ?

• Build awareness
  • Understanding your emotions, behaviour, triggers is key to enhancing your EQ
  • EXERCISE: What are your core values?
    • Conflict: What is your initial response? Why?
    • Agreement/Disagreement: Do you know why you agree or disagree with a point of view?
    • Emotions: What do you feel emotionally when a conflict arises?
    • Physiology: What do you feel physically when a conflict arises?
    • Is your response different with varying situations, time of day, etc.?
  • Knowing your Spidey Senses
    • Notice how you feel during stressful times of conflict, arguments or challenging situations.
    • Remember it (or write it down)
    • What are some commonalities you notice in the scenarios where you find your “Spidey sense” going off?
• Build listening skills
• Practice mindful reaction
• Exercise regulation
• Deliver powerful action

Watch the webinar to fill in the gaps!