Impactful Leadership Webinar Series

Leaders across all industries will take away valuable tips and best practices for sharpening some practical leadership skills in our new three-webinar series.

Starting in January, we'll explore ways to overcome the stress response when giving presentations, learn tactics to recognize and respond to difficult behavior, and get tips and guidance for becoming an inclusive leader. 

University of Minnesota employees can receive 200 wellness points by viewing a CCAPS professional development webinar. Please complete this form to record your wellness points.

Inclusive and Impactful Leadership

Today's workplace continues to be a place of opportunity for learning and expanding our understanding of each other. At times, it can feel challenging and as if things are not progressing, especially in the area of inclusivity. Folks can often feel as if they do not belong, which can lead to retention issues, among other things. In this webinar, we examined the importance of being an inclusive and impactful leader and shared important tips and guidance to apply at your workplace. 

Key takeaways:

  • Identify the importance of an inclusive workplace.
  • Outline steps to become an inclusive leader.
  • Discuss how to create an inclusive workplace.
  • Move from inclusive to impactful.

Webinar presenter Patricia Izek, MEd., is the equity, diversity, and inclusion (DEI) consultant in the Office of Human Resources at the University of Minnesota. She presents on DEI for units across the University, including two Equity and Diversity Certificate workshops: Implicit Bias in the Search Process and Selection Processes and Addressing Implicit Bias and Microaggressions.

Presented on March 20, 2024.

Watch the webinar

Working with Challenging People

Working with difficult people is not only frustrating and stressful, it can also cost your organization time and money. In this session we covered some ways to recognize difficult behavior and tactics to respond to it, both professionally and personally. The key is to learn to separate people from problems—act rather than react and encourage respectful behavior.

Key takeaways:

  • Understand what can trigger difficult behavior.
  • Identify basic types of difficult behavior.
  • Manage anger and defensiveness in yourself and others.
  • Learn specific strategies for interacting productively in difficult situations.

Marilyn Corrigan, MA, is a leadership and communications consultant and coach. Her goal is to help her clients improve performance in the areas of leadership, communications, teams and managing change. She has over 20 years of experience in management roles within organizations.

Presented on February 21, 2024

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Embodied Communication

Too often, when we’re speaking in front of colleagues, peers, or stakeholders, our nervous system engages in the fight-flight-or-flop response, leaving us anxious and tongue-tied. We know what we want to say, but our body gets in the way. During this hour-long session, you will learn ways to recognize this stress response and then dismantle it using both physical and verbal techniques. It’s time to step out of your own way and harness your personal power to get your point across with skill and ease.

Key takeaways:

  • The importance of acknowledging the moment at hand and discovering the gifts it holds
  • Ways to release counterproductive judgment and convert it into useful curiosity
  • Social engagement techniques that foster connection and reduce self-consciousness
  • An accepting, conversational mindset that challenges our zero-sum narratives and allows us to adapt to dynamic circumstances
  • The use of humor and play as a means to enliven your presentation skills

Webinar presenter Jim Robinson, PhD, has three decades of experience both as a psychology professor and as a professional improviser and actor. His workshop, “Improvisation and Mental Health,” evolved from his work in both fields and recently was the basis of his Fulbright Specialist project and Citizen Diplomacy Action Fund grant, both in Pakistan. 

Presented on January 17, 2024.

Watch the webinar

Explore the U's Portfolio of Professional Development Programs

Browse the University's wide variety of courses, certificate programs, and boot camps to help you level up your career and get noticed. 

Enrollment Advisor

Shanta Bhoelai, enrollment advisor


Shanta Bhoelai

I can help you choose which professional development programs are the best fit to meet your career goals. I am here to answer your questions regarding specific programs, courses, or other career topics you have on your mind. 

Don’t hesitate to send me an email or schedule an online appointment. I'm here for YOU!

University Employee Wellbeing Points

CCAPS Free Webinar Series is partnering with the University's Employee Wellbeing Program. For each free webinar attended, you may earn 200 points towards your goal.

How many points will I receive after attending a webinar?
1 hour webinar = 200 points

Are there limits on the number of CCAPS professional development webinars I can listen to in order to receive Wellbeing points?
No. You can now receive points for attending unlimited webinars per program year.

How do I request my Wellbeing points?
Fill out a request form which you can access here or copy and paste CCAPS will also provide a link to the request form within the slide deck at the end of each webinar. A link to the request form should also appear in the YouTube description of past webinars.

When will OHR process my Wellbeing points request?
Point requests will be submitted on the 1st Tuesday of the month following the webinars. If you have any questions or are not seeing your Wellbeing points reflected, please contact

How do I check my current points rewards status?
You can check your current status by visiting the Wellbeing Program page, or you can email

Can I obtain Wellbeing points for listening to past webinars?
Yes. You can obtain points for listening to past webinars. You can access our past webinars by visiting CCAPS's Professional Development YouTube channel. You will need to submit a Wellbeing points request form for each webinar you listen to.

Who do I contact if I have questions about the Wellbeing Program?
Visit the Wellbeing Program website or email your questions to