Course Number: CERT X180

Writing effectively is a vital business skill, but it can also be stressful and time-consuming.

This course gives you the writing techniques and tools you need to communicate to your intended audience and evaluate your own writing for clarity and style. You will improve your writing by practicing strategies for organizing and structuring various business documents, such as letters, memos, emails, and minutes. 

You are encouraged to bring writing samples to work on privately during class.

Course Outcomes

At the end of this course, you’ll be able to:

  • use proven strategies to overcome inefficiencies in your writing process.
  • create readable communications that engage the reader and get results.
  • edit for power and effectiveness.
  • meet the needs of today’s busy readers using reader-focused formatting techniques.