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COVID-19 Update: The University of Minnesota has suspended in-person instruction and will offer online, or alternative, instruction through the end of spring semester 2020. Read the latest CCAPS updates. For the latest information on the University’s response to COVID-19, please see the Safe Campus website.

Communications Certificate

Communications Certificate student

Virtual courses are currently under consideration. If classes become available online we will update this web site; for announcements please sign up for updates at the bottom of this page. You can still register for in-person courses that begin May 14th or later—check out courses below for upcoming dates. 


This certificate will equip you with the top skills employers are seeking: exceptional writing, speaking, teamwork, customer service, critical thinking, and business communications:

  • Develop solutions to complex problems
  • Speak and persuade with confidence and authenticity
  • Enhance customer relationships
  • Contribute meaningfully to teams and projects.

Video: Communications Course Testimonials

Communications Certificate Courses

Required courses (42 contact hours) Cost
Communicating Across Cultures (6 hours) $420
Critical Thinking and Problem Solving (6 hours) $420
Negotiate for Agreement (6 hours) $420
Develop Effective Business Conversation Skills (6 hours) $420
Fostering Customer Relationships (6 hours) $420
Foundations in Business Writing (6 hours) $420
Team Communications (6 hours) $420


Elective courses (choose 3 courses for 18 contact hours) Cost
Business Storytelling with Intention (6 hours) $420
Communicating in the Moment (6 hours) $420
Handle People with Tact and Diplomacy (6 hours) $420
Conflict Resolution (formerly Dealing with Conflict at Work) (6 hours) $420
Writing Business Reports and Proposals (6 hours) $420
Writing for the Web (6 hours) $420
Writing for Social Media (6 hours) $420
Presenting with Impact (6 hours) $420

Not interested in a certificate? Courses can be taken individually. See the full list of professional development courses.

    Communications Digital Badge

    Professional Development
    Digital Badges

    The College is now offering digital badges with the completion of a professional development certificate. Learn more about digital badges.

    Improve Your Writing Today

    Ben Shank photo

    The marketplace of ideas has become increasingly noisy and overcrowded. Ideas that are clear and concise are the most likely to break through. Ben Shank, who teaches a host of professional development courses for CCAPS, including Technical Writing, Writing for Social Media, and Advanced Editing and Proofreading Strategies, has some advice on how to make your ideas stand out and better drive your personal agenda. 

    Learn More About the Communications Certificate