• Total Courses
    7 required, 3 elective courses
  • CEUs | Contact Hours
    6.0 CEUs | 60 contact hours
  • Cost
  • Format
    Primarily online
  • Time to Complete
    As little as 5–6 months
  • Funding Resources

Why Is Good Communication Important?

Effective communication—whether written or verbal—is the clear and accurate exchange of ideas and information. It involves conveying a message as well as listening for response and understanding. Good communication is essential to collaboration. In the workplace, it supports productivity, stronger relationships, and better responses from stakeholders. All in all, it creates a more polished professional image.

“Communication is the solvent of all problems and is the foundation for personal development.”
– Peter Shepherd, Psychologist, Author

Through the courses in the Communication Certificate program, you’ll learn to:

  • develop solutions to complex problems.
  • achieve mutually satisfying agreements through negotiation.
  • speak and persuade with confidence and authenticity.
  • write engaging business communications that engage readers.
  • enhance customer relationships.
  • contribute meaningfully to teams and projects.

Communications Certificate Core Courses

To earn the Communications Certificate (60 contact hours), you'll take 7 required courses and choose 3 electives (listed in the section below).

Career Outlook

Funding and Discounts

The U's professional development programs are affordable because they can be completed in relatively short order—sometimes within a few months—which can save you both time and money. What's more, there are other opportunities you can explore to potentially bring the cost down even further.


  • CCAPS offers scholarships of $500 to $2,500 to Minnesota residents who meet eligibility requirements.
  • If you're not employed, you may be able to take advantage of federal or state funding. Contact your CareerForce center to inquire.
  • Your organization may have funds set aside for employee education. Read about the benefits of employer investment in career development.


  • When you register and pay for all courses in the certificate at once, you'll receive up to a 10% discount.
  • University of Minnesota Alumni Association members receive a 10% discount.
  • U of M staff get 50% off most professional development programs.

See Discounts, Scholarships, and Other Funding for more information and possible exclusions to discounts.


The cost of the Communications Certificate is $4,440-$4,480. But if you register and pay for all courses in this certificate at once, you'll get up to a 10% discount! (Discounts may range depending on your course selection.)

If you have questions about the registration process, payment options, or need to transfer or cancel your registration, contact the registration team:

612-625-2900 | [email protected]

Option 1

Enroll, Register, and Pay for All Courses Now

  • Earn up to a 10% discount
  • Enroll for free
  • Register and pay now, make needed changes later
  • Get program updates

Enroll and Register for All Courses Now

Option 2

Enroll in Certificate Now, Register and Pay for Courses Individually

  • Enroll for free
  • Register and pay for courses at your convenience
  • Get program updates
  • U of M employees: choose this option to receive your discount

Enroll in Certificate Now

Enrollment Advisor

Shanta Bhoelai, enrollment advisor


Shanta Bhoelai

I can help you choose which professional development programs are the best fit to meet your career goals. I am here to answer your questions regarding specific programs, courses, or other career topics you have on your mind. 

Don’t hesitate to send me an email or schedule an online appointment. I'm here for YOU!

Communications Testimonials

Frequently Asked Questions

What Is Effective Communication?

Effective communication helps the communicator get their intentions across to their audience. In professional settings, effective communication is key to success for individuals and organizations. This is true for HR managers explaining company guidelines and executive officers communicating strategic initiatives.

Why Is Communication Important?

Communication is an integral part of the human experience. In professional spheres, effective communication is a vital element for organizational success. Proficient communication skills are powerful tools for navigating operational aspects like project management, personnel training, strategic planning, and much more.

What Are the Keys to Good Communication?

Effective communication is built on proficient writing and speaking skills. These make the connection between communicator and audience through persuasive and informational approaches. Effective communicators understand how to match their style with each audience. For example, business writing would be used for a business audience.

What Are the Steps to Becoming a Better Communicator?

Advancing as a communicator is a matter of honing your written and verbal communication skills, as well as your interpersonal approach. The University of Minnesota College of Continuing and Professional Studies can help you refine your communication skills through our Communications Certificate program. Gain the edge you need in your career in as little as five months!


Keys to Effective Communication (Welcome to the Jungle)

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