A lack of trust can jeopardize any situation, because it is the foundation of productive collaborations and retaining clients. In its 2016 global CEO survey, Pricewaterhouse Coopers reported that 55 percent of CEOs think that lack of trust is a threat to their organization’s growth.

You need trust to address sensitive issues and navigate conflicting interests with team members and customers alike. In "Building Trust and Credibility" we'll share insights and tips on building and enhancing your trustworthiness for workplace benefit and job satisfaction.

Learning Outcomes:

  • Learn about Stephen Covey’s trust-building behaviors and how to apply them on the job.
  • Understand how Kouzes’s and Posner’s six A’s for restoring credibility help you restore trust.
  • Gain insights into more trustworthiness enhancing techniques from renowned researchers and authors.

Webinar presenter Drs. Carolien Moors, MPsych, MSc., has worked as an organizational coach, speaker, and trainer for companies in the Netherlands, Belgium, Germany, and the US for 27 years. She has a passion for working with organizations in industries as diverse as manufacturing, food, health care, steel, energy, education, hospitality, and nonprofits.

Related programs: Leadership Essentials Certificate, Management Practices Certificate, Supervision Certificate