Resources for Workforce Counselors

Professional Certificates and Registration

Fees reflect a discount for registering all courses in a certificate at once. Certificates that are eligible for payment with funds provided through the Workforce Innovation and Opportunity Act (WIOA) are indicated. WIOA approval is at the discretion of DEED. Any program that lacks a WIOA approval has been confirmed as not eligible for WIOA approval by DEED.

Students can apply for CCAPS Scholarships and Grants to supplement costs not covered by Workforce Centers and Agencies.

Registration Instructions for Counselors

• Client applies for and secures funding from your agency.
• You collect:
  • a promise of payment or billing contact details and amount specified.
  • the name of the chosen certificate.
  • client name, email, and phone number.
• You provide collected information to CCAPS via either an online DWP registration form or email at [email protected].
• CCAPS confirms receipt to both you and the client.
• The client provides the chosen course section(s) and date(s) to CCAPS via email at [email protected].
• Your billing contact receives an invoice via email in 1–2 weeks.

Frequently Asked Questions for Workforce Counselors

How do I register my Dislocated Worker client for courses or a certificate?

Please note, our online registration system does not allow for third-party or invoice registrations. Once you have collected required information to complete a registration (a promise of payment or billing contact details and amount specified, the chosen certificate class(es) and sections/dates, and client name, email, and phone number), information may be submitted via this online DWP registration form. Full registration information may alternatively be submitted via email at [email protected].

Once you have decided which course(s) or certificate program you would like to enroll in, download the appropriate registration form, complete the form, then fax or mail the form and a payment authorization from your workforce center to the College of Continuing and Professional Studies. The fax number and mailing address are on the registration form.

What is a certificate?

We distinguish between certificates and certification. A certification is an exam-based credential, often associated with a specific vendor (e.g., Microsoft Certified Solutions Expert). A professional development certificate is a cluster of courses that provide knowledge and training in a specific competency. This enables you to learn current skills and information from experienced industry professionals to improve your job skills and advance your career to the next level. For example, the Certificate of Project Management consists of six required courses and three electives. 

When are your courses offered?

Courses are held continuously throughout the year. Most offerings are during the day. Please see the individual programs and classes for exact timing.

What if a certificate program has already started? Do I have to wait until the next start-up session?

No. You can begin a certificate at any time. Courses can be taken out of sequence.

Are any certificates offered online?

All Professional Development courses are offered in a live online format using Zoom. Please see the individual programs and classes for your format options.

Are there any prerequisites to enroll in a certificate program?

For open enrollment certificates, anyone who wishes to develop or improve job skills in a particular discipline can register.

Are there tests or exams involved in any certificate?

No. The skills you acquire in a certificate or course depend on your level of participation.

Who are the instructors in your program?

Because our courses emphasize practical skills and knowledge based on the current business environment, we select content experts who are practitioners in their respective fields. Because so many practitioners wish to teach for the U of M, we are able to screen and select the best instructors for our program. Certificates that lead to an exam are taught by instructors with the appropriate credentials. 

How are courses taught? Are they mostly lectures?

Because most of our students have work experience, they are often eager to share those experiences and even to challenge our instructors. Hence our courses focus on engagement and include a mixture of lecture, small group activities, and discussion.

Where are the classes held?

Professional development courses are held online via Zoom.

What are the class hours?

What is provided for in-person classes?

For daytime, in-person classes, a continental breakfast, lunch, and afternoon snacks are provided. For evening classes, box dinners are provided.