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COVID-19 Update: The University of Minnesota will offer online, or alternative, instruction through the end of summer term 2020. Read CCAPS's operational updates or visit the Safe Campus website for the University's operational updates.

Professional Development Short Courses

Professional Development Short Courses - instructor leading discussion
  • All IN-PERSON professional development courses through August 31 have been cancelled or moved online. For the impacted courses, we are working with our instructors to move courses to virtual delivery—denoted with "Online Option" in the course title.
  • We've compiled the list of online courses in a section at the bottom of the page.
  • If you're registered for a course that has been converted to virtual delivery and you cannot attend that course, review the options to transfer or cancel
  • Please check back on this site for updates, or request email updates at the bottom of this page. You can still register for in-person courses that begin September 1 or later; check out courses below for upcoming dates.

Enhance your career with a wide variety of professional development courses, which can be applied to certificate programs. Courses are taught by industry experts, so you’ll walk away with new knowledge and skills that you can apply at work tomorrow. Browse general categories of courses below.

Webinars

Looking to burnish your soft skills? CCAPS offers free webinars on a variety of topics to help you hone your business acumen. Catch up on past webinars and register for our upcoming series "Strategies to Promote Workplace Well-Being" starting on August 19.

Agile

Agile Coaching
Train, mentor and advise Agile teams.
 

Agile Fundamentals - Online Option
Put Agile knowledge, skills, tools, and techniques to work.
 

Agile Teams and Metrics - Online Option
Use metrics to guide teams on their Agile journey.
 

Agile Testing
Learn the importance of testing throughout an Agile project.
 

Agile User Stories
Learn the techniques for capturing requirements.

Certified ScrumMaster®
This intensive two-day course will prepare you to take on the ScrumMaster role and is taught by a Scrum Alliance Certified Scrum Trainer®. After completing the course, you will be eligible for ScrumMaster Certification with the Scrum Alliance®.

CertifiedScrum Product Owner®
This intensive two-day course, taught by a Certified Scrum Trainer, will prepare you to be a Certified Scrum Product Owner® (CSPO®).

Introduction to Agile

Learn the Agile values, principles, and practices in an interactive setting

Business Process and Analysis

Business Acumen - Online Option
Comprehend and evaluate business problems and solutions to become a strategic business partner in your organization.

 

Understand the different techniques and models for analyzing requirements, when to use them and at what level of detail.
 

Business Solutions Scoping and Eliciting Requirements - Online Option
Understand the different types of requirements and methods and techniques to elicit them through research, stakeholder meetings, and group workshops.

 

Implementing Process Change - Online Option
Guide the adoption of process change.

 

Introduction to Agile - Online Option
Learn the Agile values, principles, and practices in an interactive setting.

 

Introduction to Business Analysis - Online Option
Understand the roles, responsibilities, and what the process, tasks, and techniques that a business analyst uses.

 

Measuring and Improving Work Processes
Making the invisible visible in your processes.

 

Process Innovation - Online Option
Impact business strategies by innovating processes.

 

Process Mapping and Analysis
How to Define and Analyze Business Processes.

 

Stakeholder Management, Business Analysis Planning, and Estimating - Online Option
Understand early stages of a project in scoping the solution, identifying and managing stakeholders and estimating and planning BA work.

 

Supporting Requirements - Documenting and Managing Requirements, and Validating the Solution - Online Option
Understand the important factors and practices that support requirements: Documenting requirements, managing requirements, prioritizing requirements, validating and facilitating user acceptance, and implementing the new solution.

 

Technical Writing - Online Option
Meet the needs of your audience, accomplish your goals, and write for precision, clarity, and style.

Data

Data Visualization and Analytics Certificate (Boot Camp)

Learn to analyze data like a pro and bring it to life through interactive data visualization.

Human Resources

Assess Training Needs
Assess training needs and analyze performance improvement solutions.

 

Communicating in the Moment
Use your natural gift to communicate effectively.

 

Deliver High-Impact Training
Acquire critical skills to engage learners and deliver high-impact training presentations.

 

Design and Develop Training Solutions
Use instructional design principles to develop performance improvement solutions.

 

Design On-Boarding Programs
Gain valuable tips on creating new employee orientation programs that influence a new employee's performance, attitude and sense of commitment.

 

Employee and Labor Relations - Online Option
Learn how employee labor relations relate to the legal context of employee relations and gain a greater understanding of your role in employee advocacy.

 

Employee Benefits Practices and Trends
Equip yourself to respond effectively to employee concerns and opportunities with this comprehensive introduction to benefit practices and trends.

 

ExperienceChange Simulation™- Online Option
Participate in a day-long challenge of real-world change without the real-world scars.

 

Facilitative Training Techniques
Create learning experiences with impact.

 

Fundamentals of Organization Development (Online Option)
Prepare individuals and groups within your organization to adapt to new technologies, markets, challenges and change.

 

HR Certification Test Prep
Participate in the SHRM Learning System with your human resource colleagues to prepare you for SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) designation.

 

Human Resources as a Business Partner - Online Option
Enhance your strategic contributions.

 

Instructional Design for eLearning (Certificate) - Online Option
Implement relevant theories of adult learning, interaction design, and multimedia learning within a practical, authentic framework.

 

Introduction to Human Resource Practices - Online Option
Examine the variety of human resource functions performed and integrate these with the major human resource principles and concepts.

 

Investigations and Documentation
Gain practical techniques for conducting investigations, gathering information legally, maintaining objectivity and keeping accurate records.

 

Lead Successful Team Intervention Strategies - Online Option
Learn how to improve the effectiveness, efficiency, responsiveness and innovativeness of teams through the practical techniques used to facilitate team intervention strategies.

 

Legal Issues for Human Resources
Understand the legal aspects of human resources

 

Measure Training Results
Apply several evaluation techniques to measure the impact of training

 

Principles of Employee Compensation - Online Option
Learn the key components of a compensation plan, laws impacting compensation, use of salary survey data, and factors in a successful compensation program.

 

Strategic Talent Management - Online Option
Understand how talent management is a key factor in maximizing employee potential and outcomes.

 

Successfully Lead Enterprise-Wide Change Management - Online Option
Learn effective techniques and systems that facilitate change and explore the dynamic role of today's change manager.

 

Talent Acquisition: Recruiting a Diverse Workforce - Online Option
Obtain an in-depth understanding of the changes to diversity in today's workforce; acquire tools and techniques to best attract and hire the diverse candidates your organization needs.

 

The Human Resource Audit
Conduct compliance reviews and evaluate human resource practices using audit techniques, data analysis and action planning.

 

The Internal Consultant
Develop credibility and relationships to help your clients find solutions.

 

Workforce Metrics and Analytics -Online Option
Using Data to Drive Business Results.

 

Workforce Talent Assessment and Planning - Online Option
Define and explore the talent supply chain to build a successful workforce plan.

 

Writing Policies and Procedures
Learn how to plan, write, edit, and publish successful policies, procedures, manuals and directions that align with your company's values.

Information Technology

Cybersecurity Certificate (Boot Camp)

Get on the fast track to an exciting career and meaningful career in cybersecurity.

Full Stack Web Development Certificate (Coding Boot Camp)

Delve into the cutting-edge curriculum and learn the basics of coding, algorithms, and data structure.

UX/UI Certificate (Boot Camp)

Step into the creative, lucrative field of user experience and user interface (UX/UI) design through this immersive program.

Management, Supervision, and Leadership

Build Teamwork and Commitment - Online Option
Learn to create dynamic, high performance teams by tapping into individuals' diverse skills and interests to encourage a shared sense of organizational goals.

 

Coaching for Excellence
Develop the tools and explore the approaches that are critical in a coaching relationship.

 

Delegate to Enhance Job Performance - Online Option
Learn what, when, and how to delegate. Managing versus doing makes you and your employees more effective.

 

Develop Leadership Skills
Develop your leadership potential by enhancing your influencing, communication, and coaching skills and learn to differentiate between management and leadership.

 

Emotional Intelligence - Online Option
Learn how to effectively use emotional intelligence to aid in your work and personal success.

 

Financial Intelligence - Online Option
Learn how financial information is used to make internal decisions and communicate with stakeholders.

 

In-Depth Coaching: Lead Individual Change Interventions
Coach individuals to peak performance.

 

Intentional Influence - Online Option
Learn how to effectively influence others to act without formal authority.

 

Interviewing and Selection Processes
Identify the most qualified candidates for your organization, while making sure that you are conducting the interviewing and hiring processes both legally and effectively.

 

Lead Successful Team Intervention Strategies
Learn how to improve the effectiveness, efficiency, responsiveness and innovativeness of teams through the practical techniques used to facilitate team intervention strategies.

 

Leading Change, Transitions, and People - Online Option
Lead yourself and your people through the transition periods that accompany change.

 

Legal Issues for Supervisors and Managers
Understand the legal aspects of employee-supervisor relationships and the role in supporting these relationships.

 

Manage Performance and Develop Talent - Online Option
Build the performance climate that your employees need to achieve stellar results.

 

Managing Your Priorities, Time, and Energy - Online Option
Learn how to productively manage your work using best practices from neuroscience insight.

 

Management Essentials for Success - Online Option
Increase your personal effectiveness and the performance of your work group by learning how to address management challenges and gain an understanding of key functions of management.

 

Measuring and Improving Work Processes
Making the invisible visible in your processes.

 

Negotiate for Agreement
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.

 

Presenting with Impact - Online Option
Learn how to discover your speaker identity, and deliver presentations that will engage and inspire your audience.

 

Principles of Supervision - Online Option
Meet the challenge of supervising in today's complex and changing workplace. Discover your authentic style and motivate others towards a more productive work environment.

 

Strategic Planning and Measurement
Develop a strategic plan to achieve results.

 

Successfully Lead Enterprise-Wide Change Management
Learn effective techniques and systems that facilitate change and explore the dynamic role of today's change manager.

 

Writing Business Reports and Proposals - Online Option
Learn how to write concise, professional reports that effectively inform and persuade readers.

Project Management

Business Acumen - Online Option
Comprehend and evaluate business problems and solutions to become a strategic business partner in your organization.

 

Communicating Across Cultures - Online Option
Communicate effectively on cross-cultural teams.

 

Introduction to Agile - Onlinel Option
Learn the Agile values, principles, and practices in an interactive setting.

 

Managing Complex Projects Using Systems Engineering
Use core concepts and methods to increase the success of any project.

 

Negotiate for Agreement - Online Option
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.

 

PMP Exam Preparation
A 5-day boot camp, plus online quizzes, tests, and chapter resources to prepare you to sit for PMI’s PMP exam.

 

Project Execution, Monitoring, and Control - Online Option
Manage and monitor changes throughout a project, communicate with stakeholders, and take steps to close the project.

 

Project Initiation - Online Option
Learn how to communicate with stakeholders, analyze the organization, develop a budget and identify roles and responsibilities during the critical planning stages of your projects.

 

Project Leadership - Online Option
Discover strategies to mold and motivate your project team through team building and for solid decision-making.

 

Project Management and Chaos Theory - Online Option
Understand complex systems and chaos, how they manifest in your organization, and learn to develop strategies for managing stress and minimizing risk due to this chaos.

 

Project Management and New Product Development
Acquire the key success factors in new product development, and discover ways to bring those factors to bear in your own organization.

 

Project Management Foundations - Online Option
Begin by understanding what a project is, how you can improve your role as a better project manager, while building a solid foundation of the project management essentials.

 

Project Planning - Online Option
Focus on creating a detailed project plan that defines activities, schedule, communication, solicitation, and procurement to create an integrated project plan.

 

Project Risk Management - Online Option
Learn to encourage a trust based context for handling uncertainty through project risk management planning while gaining knowledge to monitor and control risk on a project effectively.

 

Technical Writing - Online Option
Meet the needs of your audience, accomplish your goals, and write for precision, clarity, and style.

Writing and Communications

Advanced Editing and Proofreading Strategies
Hone editing and proofreading skills to maximize professionalism and quality.

 

Business Grammar Update - Online Option
Apply current guidelines for the most practical correctness rules, the ones that everyone relies on daily. You will learn to write with far fewer errors, whether writing simple emails or complex reports.

 

Business Storytelling with Intention - Online Option
Use the power of storytelling to influence and inspire.

 

Communicating Across Cultures - Online Option
Communicate effectively on cross-cultural teams.

 

Communicating in the Moment
Use your natural gift to communicate effectively.

 

Critical Thinking and Problem Solving
Develop and communicate creative solutions to complex problems.

 

Deliver High-Impact Training
Acquire critical skills to engage learners and deliver high-impact training presentations.

 

Develop Effective Business Conversation Skills
Master verbal and nonverbal language skills.

 

Fostering Customer Relationships
Learn to create lasting relationships with your clients.

 

Foundations in Business Writing - Online Option
Learn how to improve your writing by practicing helpful strategies for organizing and formatting business correspondence and materials.

 

Negotiate for Agreement - Online Option
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.

 

Conflict Resolution - Online Option
Help improve your confidence and effectiveness in managing conflict by developing strategies to respond to difficult situations and build valuable skills for positively resolving conflict.

 

Team Communications
Contribute effectively to team projects and meetings.

 

Technical Writing - Online Option
Meet the needs of your audience, accomplish your goals, and write for precision, clarity, and style.

 

Writing Business Reports and Proposals - Online Option
Learn how to write concise, professional reports that effectively inform and persuade readers.

 

Writing for Social Media - Online Option
Reaching and engaging your fast-moving social media audience.

 

Writing for the Web - Online Option
Understand how people use the web to acquire the tools to take a marketing approach in writing effective web site copy.

 

Writing Policies and Procedures
Learn how to plan, write, edit, and publish successful policies, procedures, manuals and directions that align with your company's values.

Test Preparation

HR Certification Test Prep

Participate in the SHRM Learning System with your human resource colleagues to prepare you for SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) designation.

PMP® Exam Preparation

A 5-day boot camp, plus online quizzes, tests, and chapter resources to prepare you to sit for PMI’s PMP® exam.
 
 
This intensive two-day course will prepare you to take on the ScrumMaster role and is taught by a Scrum Alliance Certified Scrum Trainer®. After completing the course, you will be eligible for ScrumMaster Certification with the Scrum Alliance®.

Online Courses 

The courses below have an online section (at least through September 2020). For information about the online professional development course environment, see the FAQ page.

Agile

Agile Coaching 
Train, mentor and advise Agile teams.

Agile Fundamentals
Put Agile knowledge, skills, tools, and techniques to work.

 

Agile Teams and Metrics 
Use metrics to guide teams on their Agile journey.

 

Agile Testing
Learn the importance of testing throughout an Agile project.

 

Agile User Stories
Learn the techniques for capturing requirements.

 

Certified ScrumMaster®
This intensive two-day course will prepare you to take on the ScrumMaster role and is taught by a Scrum Alliance Certified Scrum Trainer®. After completing the course, you will be eligible for ScrumMaster Certification with the Scrum Alliance®.

 

Introduction to Agile
Learn the Agile values, principles, and practices in an interactive setting

Business Process and Analysis

Business Acumen
Comprehend and evaluate business problems and solutions to become a strategic business partner in your organization.

 

Business Requirements Analysis
Understand the different techniques and models for analyzing requirements, when to use them and at what level of detail.

 

Business Solutions Scoping and Eliciting Requirements
Understand the different types of requirements and methods and techniques to elicit them through research, stakeholder meetings, and group workshops.

 

Implementing Process Change
Guide the adoption of process change.

 

Introduction to Agile 
Learn the Agile values, principles, and practices in an interactive setting.

 

Introduction to Business Analysis
Understand the roles, responsibilities, and what the process, tasks, and techniques that a business analyst uses.

Process Innovation
Impact business strategies by innovating processes.

Stakeholder Management, Business Analysis Planning, and Estimating 
Understand early stages of a project in scoping the solution, identifying and managing stakeholders and estimating and planning BA work.

Supporting Requirements - Documenting and Managing Requirements, and Validating the Solution 
Understand the important factors and practices that support requirements: Documenting requirements, managing requirements, prioritizing requirements, validating and facilitating user acceptance, and implementing the new solution.

Human Resources & Organization Development

Employee and Labor Relations - Online Option
Learn how employee labor relations relate to the legal context of employee relations and gain a greater understanding of your role in employee advocacy.

ExperienceChange Simulation™- Online Option
Participate in a day-long challenge of real-world change without the real-world scars.

Fundamentals of Organization Development
Prepare individuals and groups within your organization to adapt to new technologies, markets, challenges and change.

Human Resources as a Business Partner - Online Option
Enhance your strategic contributions.

Coach individuals to peak performance.
 
Instructional Design for eLearning (Certificate) - Online Only 
Implement relevant theories of adult learning, interaction design, and multimedia learning within a practical, authentic framework.
 
Introduction to Human Resource Practices - Online Option
Examine the variety of human resource functions performed and integrate these with the major human resource principles and concepts.
 

Lead Successful Team Intervention Strategies
Learn how to improve the effectiveness, efficiency, responsiveness and innovativeness of teams through the practical techniques used to facilitate team intervention strategies.

Principles of Employee Compensation 
Learn the key components of a compensation plan, laws impacting compensation, use of salary survey data, and factors in a successful compensation program.

Strategic Talent Management 
Understand how talent management is a key factor in maximizing employee potential and outcomes.

Successfully Lead Enterprise-Wide Change Management 
Learn effective techniques and systems that facilitate change and explore the dynamic role of today's change manager.

Talent Acquisition: Recruiting a Diverse Workforce
Obtain an in-depth understanding of the changes to diversity in today's workforce; acquire tools and techniques to best attract and hire the diverse candidates your organization needs.

Workforce Metrics and Analytics
Using data to drive business results.

Workforce Talent Assessment and Planning
Define and explore the talent supply chain to build a successful workforce plan.

Management, Supervision, and Leadership

Build Teamwork and Commitment 
Learn to create dynamic, high performance teams by tapping into individuals' diverse skills and interests to encourage a shared sense of organizational goals.

Delegate to Enhance Job Performance 
Learn what, when, and how to delegate. Managing versus doing makes you and your employees more effective.

Emotional Intelligence
Learn how to effectively use emotional intelligence to aid in your work and personal success.

Financial Intelligence 
Learn how financial information is used to make internal decisions and communicate with stakeholders.

Intentional Influence
Learn how to effectively influence others to act without formal authority.

Leading Change, Transitions, and People
Lead yourself and your people through the transition periods that accompany change.

Manage Performance and Develop Talent - Online Option
Build the performance climate that your employees need to achieve stellar results.

Management Essentials for Success
Increase your personal effectiveness and the performance of your work group by learning how to address management challenges and gain an understanding of key functions of management.

Managing Your Priorities, Time, and Energy
Learn how to productively manage your work using best practices from neuroscience insight.

Presenting with Impact - Online Option
Learn how to discover your speaker identity, and deliver presentations that will engage and inspire your audience.

Writing Business Reports and Proposals
Learn how to write concise, professional reports that effectively inform and persuade readers.

Project Management

Business Acumen 
Comprehend and evaluate business problems and solutions to become a strategic business partner in your organization.

 

Communicating Across Cultures
Communicate effectively on cross-cultural teams.

 

Introduction to Agile - Online Option
Learn the Agile values, principles, and practices in an interactive setting.

 

Negotiate for Agreement - Online Option
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.

 

Project Execution, Monitoring, and Control - Online Option
Manage and monitor changes throughout a project, communicate with stakeholders, and take steps to close the project.

 

Project Initiation - Online Option
Learn how to communicate with stakeholders, analyze the organization, develop a budget and identify roles and responsibilities during the critical planning stages of your projects.

 

Project Leadership
Discover strategies to mold and motivate your project team through team building and for solid decision-making.

 

Project Management and Chaos Theory - Online Option
Understand complex systems and chaos, how they manifest in your organization, and learn to develop strategies for managing stress and minimizing risk due to this chaos.

 

Project Management and New Product Development
Acquire the key success factors in new product development, and discover ways to bring those factors to bear in your own organization.

 

Project Management Foundations - Online Option
Begin by understanding what a project is, how you can improve your role as a better project manager, while building a solid foundation of the project management essentials.

 

Project Planning - Online Option
Focus on creating a detailed project plan that defines activities, schedule, communication, solicitation, and procurement to create an integrated project plan.

 

Project Risk Management - Online Option
Learn to encourage a trust based context for handling uncertainty through project risk management planning while gaining knowledge to monitor and control risk on a project effectively.

 

Technical Writing - Online Option
Meet the needs of your audience, accomplish your goals, and write for precision, clarity, and style.

 

Writing and Communications

Business Grammar Update 
Apply current guidelines for the most practical correctness rules, the ones that everyone relies on daily. You will learn to write with far fewer errors, whether writing simple emails or complex reports.

Business Storytelling with Intention - Online Option
Use the power of storytelling to influence and inspire

Communicating Across Cultures - Online Option
Communicate effectively on cross-cultural teams

Conflict Resolution - Online Option
Help improve your confidence and effectiveness in managing conflict by developing strategies to respond to difficult situations and build valuable skills for positively resolving conflict.

Foundations in Business Writing 
Learn how to improve your writing by practicing helpful strategies for organizing and formatting business correspondence and materials.

Negotiate for Agreement - Online Option
Develop your negotiation skills by learning to apply proven strategies and techniques to everyday situations as you learn about the negotiation process.

Technical Writing
Meet the needs of your audience, accomplish your goals, and write for precision, clarity, and style.

Writing Business Reports and Proposals
Learn how to write concise, professional reports that effectively inform and persuade readers.

Writing for Social Media 
Reaching and engaging your fast-moving social media audience.

Writing for the Web 
Understand how people use the web to acquire the tools to take a marketing approach in writing effective web site copy.

Boot Camps

Cybersecurity Certificate (Boot Camp)

Get on the fast track to an exciting career and meaningful career in cybersecurity.

Data Visualization and Analytics Certificate (Boot Camp)

Learn to analyze data like a pro and bring it to life through interactive data visualization.

Full Stack Web Development Certificate (Coding Boot Camp)

Delve into the cutting-edge curriculum and learn the basics of coding, algorithms, and data structure.

UX/UI Certificate (Boot Camp)

Step into the creative, lucrative field of user experience and user interface (UX/UI) design through this immersive program.

Let's Connect!

There is no greater impact on your future than the skills you develop to grow professionally. CCAPS's portfolio of courses, certificates, and boot camps are designed to deliver practical and valuable tools and skills to help you get the edge in your career. 

Lisa Beckham photo portrait - circle transparency
This is me, Lisa Beckham
Professional Development Enrollment Advisor

As your enrollment advisor, I'm here to help you choose which programs are the best fit to meet your career goals. There are three ways to connect with me: give me a call, drop me a line, or schedule an appointment on my calendar.  

More About Me

I work with an extremely talented marketing and enrollment team where I advise adult learners about professional development programs to help them achieve their career goals. Before working for the University of Minnesota, I spent six years working with College Possible, a nonprofit organization that supports students in gaining access to and navigating through college.

When not at work, I love reading fantasy books, watching goofy cartoons, traveling, and walking for exercise. I also enjoy cooking, baking, and playing board games.

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